<h2>In this article</h2>● What is Buckydrop?● Main features of Buckydrop● What’s the difference between traditional dropshipping and Buckydrop dropshipping? ● What e-commerce website builder does Buckydrop support?<h2>1. What is Buckydrop?</h2>Buckydrop is a one stop dropshipping business service solution where you can sell your products globally in a few clicks. With Buckydrop, you can easily import products from a variety of Chinese e-commerce websites (Taobao, Tmall, JD, 1688, VIP, JHS, Amazon China, YHD, etc.). Simply submit the purchase orders to us and we will order the product for you, inspect the quality of the product, stock-in to the warehouse, and consolidate the products. We will ship the parcels to your global clients according to your request and we will provide you with top-notch after-sales services. Jump Start Your Online Business with Buckydrop! <h2>2. Main features of Buckydrop</h2>The Buckdrop features that is already available: Product enquiry, import product with 1-click, auto product/price update, 1-click order fulfillment, warehousing, quality inspection of products, and logistics tracking. More features will be implemented in the future, stay tuned!<h2>3 What’s the difference between traditional dropshipping and Buckydrop dropshipping? </h2>The suppliers of traditional dropshipping do not provide international shipping services, but with Buckydrop dropshipping, we will take care of the product purchase, quality inspection, warehouse stock-in, packaging, and global shipments to your customers’ doorstep. You do not need to deal with supplier negotiations, warehouse management and international logistics services that are constantly changing. Buckydrop is by far the most powerful e-commerce business solution that provides warehouse with inventory feature and logistics services for you. Buckydrop also has a wide selection of value-added services that are designed for clients with different requests. With Buckydrop, you can focus on increasing the sales of your products as we will help you solve all the problems related to the supply chains. <h2>4. What e-commerce website builder does Buckydrop support?</h2>Buckydrop is now available for Shopify, Woocommerce, Buckyshop. We are also looking forward to work with more website builders.

Buckydrop is a leading global dropshipping service solution provider who does a little more than just dropshipping. 

Introduction to BuckyDrop

In this article ● How to sign up a Buckydrop account? How to sign up a Buckydrop account? It will only take you one minute to register a Buckydrop account. 1.Click the “Get Started” button on the Buckydrop main page. <div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/21/maJAw4GJQYYNwbF5BeMkz3QM3i2xEr.png"/></div>2.Proceed to the registration page and fill in your email address, password, full name, and phone number. After all the blanks are filled in, click the “Sign Up” button to complete the registration process.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/21/XWSCcSxGpwmtpraCsHhErScMwQ7trK.png"/></div> If you have any questions about the registration or logging in, please contact us through the online customer service or support email. Customer Service Email : <a href="mailto:contact@buckydrop.com" target="">contact@buckydrop.com</a>

How to sign up/log in a Buckydrop account?

Welcome to BuckyDrop

1. How to connect Shopify Store to BuckyDrop?You can follow the procedures below to authorize the connection between your Shopify store and Buckydrop if you already have a store on Shopify.(1).Click the address to log into Shopify: <a href="https://www.shopify.com/login" target="">https://www.shopify.com/login</a><div class="media-wrap image-wrap align-left" style="text-align:left;"><img src="https://img1.superbuy.com/images/p/2019/06/21/BE4nCAZA7C6bNDtabBHCbYGZhpQnYw.png"/></div> (2).Copy the web URL of your store.<div class="media-wrap image-wrap align-center" style="text-align:center;"><img src="https://img1.superbuy.com/images/p/2019/06/21/8hH48KNTFHSJtQyp6HCyeQbnpzxJfS.png"/></div> (3).Go to the settings and click “Add Store”. Paste the web URL into the blank and click “OK”.<div class="media-wrap image-wrap float-left" style="float:left;"><img src="https://img1.superbuy.com/images/p/2019/06/21/RA4ECbihxFfTibaJPEc2ahWtRwNpHn.png"/></div> (4).Click on “Install Unlisted App” button on the following Shopify page.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/21/2S85DY3WZnSZfffmrpxnmtZ8AkXBXk.png"/></div> (5).Return to Buckydrop after the authorization is finished. You can now push your products to your store and Buckydrop will have access to your Shopify order information.

How to connect Shopify to BuckyDrop

1. How to connect Woocommerce Store to BuckyDrop?Before connecting WooCommerce with Buckydrop,please be sure your WooCommerce and WordPress are the latest version.Step 1. Check Permalink configurationPlease go to “settings-permalinks” and you will see common settings, it is recommended you choose &quot;Post name&quot; and DO NOT EVER choose &quot;Custom Structure&quot;, or the store will not be able to connect Buckydrop.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/08/27/tdA8r86arireEef4QE4JddcDB3WtP6.png"/></div><div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/08/27/kHtWHFfcETrRpGD7ep3AYbBfJ6QRXS.png"/></div>Step 2: Add New UserCreate a new user with an Administrator role.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/08/27/e27xAzSdt3BnMsXhCMhn3sXMCeJ8kP.png"/></div>Step 3: Enter Settings in Woocommerce, set REST API<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/08/27/j8kdFxsW4mwYheNEXazhcMEdnnY23Z.png"/></div>Step 4: Open Legacy REST APISwitch to Advanced tab, click Legacy API, choose “Enable the legacy REST API”, then save changes<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/08/27/6et43p5K6ddkTPps5CJPFkbXtnZD6n.png"/></div>Step 5: Switch to REST API tab and add Key, the key’s description could be random,Please choose one user name that have already existed, Permission needs to be “Read/Write” otherwise woocommerce will not be able to connect store.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/08/27/nnwfAs2fnBpHBWh5BinCCkEesiT7bx.png"/></div>Step 6: After adding API KEY, it will generate Consumer key and Consumer secret, please make sure you will save them immediately and properly, you will not be able to see them once you leave REST API page, and you will be required to use Consumer key and Consumer secret when you are about to connect BuckyDrop.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/08/27/skfmWRHr8G6YHNezifH6Ph3He3mxGf.png"/></div>Step 7: Back to BuckyDrop and connect your woocommerce store after you fill all the required information in this page.

How to connect Woocommerce Store to BuckyDrop?

Connection To My Stores

BuckyDrop Affiliates Program

BuckyDrop Affiliate Program

1. About BuckyDrop planWe provide 3 plans for our customer 1.1 Starter plan: This plan is a free plan with limited services, you can try your test order using this plan and services, please also be aware that the services in this plan will not be renewable. 1.2 Basic Plan: This plan is 139¥ with services more than the Starter plan and also supports 1688 product imports, you can choose this plan if you are going to start a formal business. 1.3 Advanced Plan: This plan is 559¥ with services more than the other two plans and also supports all listed platform products imports, you can choose this plan if your formal business scale grows rapidly.All the details of plan above could also refer to link <a href="https://www.buckydrop.com/en/pricing/" target="">https://www.buckydrop.com/en/pricing/</a>2. Change your subscription planYou can go to your account after your log in the buckydrop and you will be able to see “Startup plan”, click startup plan ,you will see “Choose this plan”,you can check the detailed service count in each plan and choose one of them based on your needs.Tips: once you choose one plan, the plan subscription will be renewed monthly automatically. Please check the agreement before you decide to subscribe a plan.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/23/xCaedySPcWCPXYdnc4aZpfscbQXnhA.png"/></div><div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/23/hSwXtiMci4MXd7i67CxwCEMZHr3zBZ.png"/></div><div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/23/TRzm6fYRhW87Rrsdf4wYQdMQNQz2XT.png"/></div>3. Change your subscription plan3.1 The subscription can be canceled at anytime but it will be effective till the current plan period end. Your plan will become starter in the next period time.3.2 If you are basic plan now but subscribe the advanced plan, we will refund the fee as the following formula Example: you subscribe Basic plan on June 1st and subscribe Advanced plan on June 11th then the refund will be 139¥*(30-10)¥, and the deduction will be 559¥.If you are advanced plan now but want to subscribe the basic plan, you can choose the basic plan and next period, you will become basic planTips: the advanced plan will be still effective till the end of this period, basic plan will be effective on the date of next plan period with no charge just for one time.

BuckyDrop Plan

Alpha plan promotion rulesⅠ、Alpha plan promotion:<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/08/08/bY6y8as6xWhCQ5tdQJ5X5M4yNjETyA.png"/></div>Ⅱ、promotion plan price:¥199Ⅲ、participants and participation methodThis service is only available to registered customers who have subscribed the Basic plan service for the first time during the event and is eligible for the first 100 customers. During the event, you only need to purchase the 199 yuan Alpha plan to enjoy the Buckydrop one-stop e-commerce service with a total value of 1419 yuan. The account manager will contact you after you subscribe the service.Ⅳ、Service validation1．The promotion package will be available from 0:00 on August 1, 2019 to 24:00 on August 31, Beijing time.2．The alpha plan service will be effective from beijing time 0:00 on the day you purchase the plan, service is valid for 30 days, unused service in the plan will not be extended3．Your customized store is valid for 30 days, which is the same as the plan purchase validity period. Other complimentary shop decoration services and store agency services will be effective from the plan’s purchase date, the service aging will not be affected by the aging time of the plan , and the services included in the customized shop service is permanently valid until all is consumed.4．After the event is over, the original price will be restored. The price of the Alpha plan is  ¥1419, including the value of the 129 yuan basic plan for one month, the shop decoration service with value of 590 yuan, and the store agency service with value of 700 yuan. If you would like to continue using this service, please contact your account manager for a single purchase.Ⅴ、Description of the freebie service1. Shop decoration service:- Customized shop: You can get your own store and have a website domain name: XXX.mybuckyshop.com. The domain name is not an independent domain name. If you need a one, you need to purchase it separately.-Banner design: You need to inform the banner design style and other needs. The design is completed within 5 working days after the request is confirmed, and feedback can be provided after the design is completed, and only one modification will be made.-Selection recommendation: According to the direction and price range of your intention, we will select 20 best selling products for you, provide 1-3 product pictures or links for your reference. After confirming the selection, it will be available for adding 20 hot items to the store. The selection is for reference only and does not guarantee sales.- Product photo processing: Provide 5 product images with the service of removing logo and watermark, one product contains 4 images.- Product Keyword Recommendation: Recommend 5 sets of product keywords according to your product category. A set of keywords contains 3 keywords or long-tail words. Keywords are for reference only and are not guaranteed the performance.- Navigation bar editing: Edit and classify the navigation bar according to your requirements.2. Store agency service:- Order Management: Handle 20 orders for you, including order submission, parcel submission, exception order processing, logistics follow-up, request for refund, return and exchange service, and timely feedback processing results. Please refer to the generation operation agreement for details.- Commodity management: In the case that the product link of your store is invalid, according to the product picture and description, we provide  20 links of the same item. Since the link to the product comes from a third-party platform, there is no guarantee that the quality will be exactly the same.Ⅵ、FAQ1. Q: I signed up in July, but I bought the Basic plan in August. Can I enjoy the service?A: Yes, as long as you are a newly registered customer and have no purchase and purchase the basic plan for the first time, you can enjoy this promotion service.2. Q: I bought the Basic plan in August, and if I want to change the plan into advanced or Starter plan next month, what should I do? Will the unused service of the original plan still be available?A: If you want to continue using the Basic plan next month, the system will automatically deduct the fee. If you want to change the plan, you need to select another package in your Buckydrop account. The Basic plan service in the original plan cannot be extended, and the number of unused service in the complimentary service can be extended.3. Q: After the event, I am interested in the shop decoration service and the store agency service. How should I purchase this service?A: You can go to the customization service in your Buckydrop account to view and purchase a single service. You can also contact your account manager to guide you to the purchase.4. Q: Can I choose my own store theme?A: We have three free store themes for you to choose from.- myfriendnew.mybuckyshop- menhighfashion.mybuckyshop. com- biubiusmile.mybuckyshop5. Q: What about my store after the event?A: Your store will need a renewal fee after the event to continue browsing and operation. We will launch a monthly store plan promotion from time to time, please stay tuned.6. Q: Is there a limit to the quantity I can buy for each account? The system will allow me to buy more than one, if I purchase more than one, can I open more than one shop? Or can I extend the plan to the next month?A:There is no limit to the purchased quantity of this service for each account, open a number of shops, will not be extended to the next month. 7. Q: If the number of times of shop decoration is not used up in one month, can it still be used for more than one month?A: Yes, the shop decoration and agent operation services can be extended until the service times run out.Above, Final interpretation is owned by BuckyDrop.

Alpha plan promotion

Detail price of Internet Celebrity <div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/11/25/iSM34xN4ic8b6Zr5imHSRGTEiwTtQj.png"/></div>

Internet Celebrity Plan

BuckyDrop plan

In this article● How to request the return/exchange service● Cost of the return/exchange service.● Buckydrop Product Return/Exchange Policy · If you do not want to complete the transaction due to subjective reasons, Buckydrop might reject your product return/exchange request. · You can request the return/exchange service if the seller of the store agrees to the return/exchange of the product. The product must be eligible for the &quot;5-day Return/Exchange Service&quot; (view the &quot;5-day Return/Exchange Service Eligibility&quot; below). 1. How to request the return/exchange serviceWhen the order status is &quot;In Warehouse&quot;, you can request the return/exchange service within the eligible period (5 days or 120 hours after the order status is updated to &quot;In Warehouse&quot;). Requests submitted after the eligible period will not be accepted. 2. Cost of the return/exchange service. Product Return cost = Cost of shipping the product back to the seller + The cost that was covered by the free shipping service.Product Exchange cost = Cost of shipping the product back to the seller + Cost of the seller shipping the exchanged product to us. Note: If the shipping is free when the product is shipped to us the first time, you need to pay for the cost that was covered by the free shipping service when you request the return/exchange service. Attention:1. The refund from the return/exchange request is based on the actual price you paid for the product. 2. You can only request the return/exchange service when the seller agrees to return/exchange the product. 3. If there is not enough balance left in your account to pay for the shipping cost when requesting the return/exchange, the request will be ignored by the system automatically. 4. We will determine if you can return/exchange the product purchased from a third-party platform (Such as JD mall, Amazon, DangDang) based on the actual situation. Buckydrop reserves the right of final interpretation. 3. Regulations for the 5-day return/exchange service (products that are &quot;Eligible&quot; and &quot;Not Eligible&quot;:<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2018/06/27/icsXm2Mya4ZA5emCeZJ46rdSYiQtcT.png"/></div>

Returns and Refunds

"Compensation for International Shipment Parcels" Policy

Parcel Delay Insurance & compensation

In this article● States tariff threshold reference table● How to avoid paying taxes?In general, declared value of package is lower than the tariff threshold, the package normally will not be taxed (but fraud declaration is another matter). If your package is taxed, you need to pay taxes and help clear the customs, but the probability of this situation is very small, only 0.3% of the packages have been taxed so far. 1. States tariff threshold reference table:<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2018/06/27/PMypbGFBM7zGQYPtaAPdjStBrwDbfR.png"/></div>Notes：1. Canadian, European customs are strict in package inspection. Business express such as DHL, UPS, have large chance to be taxed.2. The parcel shipped by Canada Preferential line exceeds 5kg or declared value is higher than tax exemption may be taxed and charged customs clearance fees (about US$10). The fees reflect as the cost of COD of post office. Parcels submitted after 2015.11.20 (including the day can request with Superbuy customer service for reduction of COD cost based on the receipt and picture. Attached: a list of the various provinces of Canada tax<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2018/06/27/DSY4mjS2CtSJFkXXSP7caTiaWGawNf.png"/></div>2. How to avoid paying taxes? You can refer to the following suggestions:1. The weight of the package is the important basis for the customs to judge the package as civil parcel or commercial parcel. The package weigh over 10 kg will be considered as the commercial package, so when you submit delivery order, be sure to confirm the weight of your parcel. If you choose the DHL, you also need to consider the volume of items (The charge of DHL is confirmed by both the volume and weight of the commodity).2. The ceiling of package weight is 30 kg. If your package is more than 30 kg, you can submit delivery order respectively, but suggested that each order cannot be more than 10 kg as well.3. A large number of the same item can be regarded as the commercial package, too. So please avoid using the same parcel to send a lot of a single considerable product.4. As you know, we are sorry to tell you that we cannot give you 100% guarantee that your parcel will be taxed or not. Notes:The number of the item and the weight of the package is the important basis for customs to judge the package as civil or commercial parcel. The package which is more than 10 kg will be more likely to be seen as the commercial parcel, so when you submit delivery order, be sure to confirm the weight of your parcel. And a large number of the same item can be regarded as the commercial package, too. So please try separating the single items into different parcels.Besides, limited by customs policy, especially food items, please be careful to send them overseas.The above information is collected from the Internet data, only for your reference, cannot be the standard guidance.

Customs & Taxes

How to estimate the shipping fee?There are two ways for estimating the shipping fee.1.Users can estimate the shipping cost by accessing &quot;Tools – Shipping Fee Calculator&quot;. Enter your destination countries (max. 20), weight &amp; size of the product (packaging included), and product category. You will find the estimated shipping cost, delivery time, and available logistics service providers.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/hYHnfmY8mFn8FcxRsX22KE83kPBWYR.png"/></div><div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/WyNhtDG4XFaC6he4rjsrRhFpN2zdh6.png"/></div>2. Please provide us with the product link and inform of the destination country if you are not sure about the product restrictions and the shipping cost. We will estimate the international shipping cost and find the logistics line for you within the promised time.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/Et8CEPy5kZmWDYx7GDa6NdAPtAk8Yt.png"/></div>

How to estimate the shipping fee?

You need to submit the parcel by yourself after the warehouse stock-in. You can choose the packaging method and the shipping line. The system will freeze the estimated shipping cost from your account balance temporarily. The actual shipping cost will be deducted from your account after the parcel is packed and weighed.

How to submit parcel for my orders?

You can submit the parcel after the products arrive at the Buckydrop warehouse and you will be able to see the available logistics lines. You can check the price, delivery time, and logistics line features in submission page before selecting the line.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/PrnHsesdhpzJyHB4hmPZMFiQcm4tQM.png"/></div><div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/XxDGhXHfxpchcNh6kQXia5iRAG7EaM.png"/></div>

How to select the shipping line for products?

Click the order number in &quot;Orders&quot; and click the &quot;Delivery Info&quot; in the top right corner. You will be able to see the tracking information there.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/J4eTRt6fmHkMKGinzAx4Yx8n2PXnWn.png"/></div><div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/KFBW5Cbz3xbXzDWARb6zGmGxZP74cr.png"/></div>

How to track international shipping information of parcel?

Shipping & Delivery

Welcome to BuckyShop! Whether you&#x27;re opening a new online store or are interested in setting up a BuckyShop store, you can find out more information about your options here.After you register for a 14-day free trial, follow the initial setup guide to start using BuckyShop. The initial setup guide features step-by-step tutorials for the main tasks you need to complete before you start selling. In addition to the initial setup guide, you can print the setup checklist to track your progress.If you are already selling on another platform but would like to move your store to BuckyShop, then get started with your store migration today.

Introduction to BuckyShop

<h3>1. What services are available on BuckyShop?</h3>If you do not own a store but would like to create one, you can select the BuckyShop store creation service. You will be able to create your own store within minutes with our store creation tool. The only thing you need to do is select the products, push them to your store, and promote your store. Push the orders to us after your customers’ place the orders and we will take care of the rest (product purchase, quality inspection, storage, packaging, and shipping) for you. Also, you can select the BuckyShop value-added services to customize your store based on your needs. We can provide a complete solution for your store.<h3>2. What services are available on BuckyShop?</h3>If you do not own a store but would like to create one, you can select the BuckyShop store creation service. You will be able to create your own store within minutes with our store creation tool. The only thing you need to do is select the products, push them to your store, and promote your store. Push the orders to us after your customers’ place the orders and we will take care of the rest (product purchase, quality inspection, storage, packaging, and shipping) for you. Also, you can select the BuckyShop value-added services to customize your store based on your needs. We can provide a complete solution for your store.<h3>3. Can I customize the BuckyShop service based on my needs?</h3>Yes, you can. The BuckyDrop store operation service consists of basic services and value-added services. Order management service is included in the basic service. If you need customized services, you can try our value-added services. For details, please view BuckyShop value-added services.<h3>4. Pricing plans</h3>Depending on the type of business you are running and the way you want to sell your products, your needs might vary. Because of this, BuckyShop offers several subscription plans that have different monthly fees, transaction fees, and store features.

Overview

1. How to enter BuckyShopYou can login BuckyDrop and click BuckyShop in top or left navigation to enter your BuckyShop page<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/08/29/Ztk28hnHkKDMhKPiF8XsciMe7274cW.png"/></div>2.Manage your BuckyShop accountAfter your login in to your Buckyshop account, you can click your button on the right top corner to manager your Buckyshop account including your profile, plan, staff account or log out.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/07/07/5HdNxaHcdBERRz33WwbSk46TStceix.png"/></div>3.Account SecurityConnecting your computer or mobile device to any network incurs a degree of risk. No matter the size of your business, criminals might target you and your information. CautionIf you believe someone has accessed your account without your permission, then <a href="https://www.superbuy.com/newadmin/article/articlemanage/edit/?id=143#secure-a-compromised-account" target="">take steps to secure your data</a> immediately.Secure a compromised accountIf your account has been compromised, then take action to protect your data right away. Steps:Log in to the email account that you use to log in to BuckyShop and change the password.Log in to BuckyShop and change the password for your BuckyShop account. If you can&#x27;t log in, then <a href="https://help.shopify.com/en/manual/your-account/logging-in/reset-password" target="">reset your password</a>. If you don&#x27;t receive a password reset email, then contact BuckyShop Support.Enable <a href="https://help.shopify.com/en/manual/your-account/account-security/two-step-authentication" target="">two-step authentication</a> for extra security at login. If two-step authentication is already configured and an attacker was able to defeat it — for example, they stole your device — then <a href="https://www.superbuy.com/newadmin/article/articlemanage/edit/?id=143#change-your-device" target="">change your device</a> and set up two-step authentication again.Check your banking details for <a href="https://www.superbuy.com/newadmin/article/articlemanage/edit/?id=143#edit-bank-account-information" target="">BuckyShop Payments</a> and update them if necessary.Check and update your banking details for <a href="https://help.shopify.com/en/manual/payments/paypal" target="">PayPal</a> and any other payment providers you have configured.Review your general account settings to make sure all other information is correct.Follow <a href="https://www.superbuy.com/newadmin/article/articlemanage/edit/?id=143#follow-government-guides-if-your-personal-information-is-compromised" target="">government guides</a> to protect your identity and sensitive information.BuckyShop recommends a number of processes to protect yourself and your customers.To protect yourself from risk, learn about generating unique passwords for your accounts, as well as how to secure a compromised account and reset blacklisted credentials.Each of your passwords should be unique. Don&#x27;t use the same password for more than one account, even if the accounts are related. <div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/07/07/cjdCATMFjhwBHAYfEHfzHWNKKhBYfG.png"/></div>4.Managing Your storesMy stores button is in the bottom of left navigation, you will see &quot;add store&quot; in that page after you click it, and you need to fill in the necessary information to complete the store creation.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/07/07/iCQKXyzb3Sj6DDNpxS5bDj63jszZxx.png"/></div>After you submit, your store will be listed in &quot;My stores&quot; and you will see &quot;View store&quot; and &quot;Action&quot;, &quot;View store&quot; will lead you to your own store, &quot;Action&quot; will let you know your shop&#x27;s current subscription or continue to subscribe shop plan.Make sure you have read the Buckyshop Service Agreement before you create your own store.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/07/07/xnPiHSQFfjcZJRcX5BPFt2X6X8CKTk.png"/></div>

Buckyshop Account

Set up and run your BuckyShop store

NotificationsYou can choose to have email notifications sent to you, your staff, or your customers, depending on the setting for your<a href="https://help.shopify.com/en/manual/sell-online/notifications/order-notifications" target=""> notifications</a>.Notifications will be sent to a customer when he or she has created and account at your shop, placed an order, or a parcel with the goods they ordered has been accepted by logistics.BuckyShop provides default email templates, whereas customized notifications can also be facilitated.Click here to know more about Customize Customer notifications.Order notifications are notifications that are sent to the owner, staff or any party or personnel that the owner deems necessary to know such information.You can add or delete recipient for such information by the following steps:a. Go to your shop admin, click Store→Notifications.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/07/08/5RNWCs34MstC5XY3rMfccjmPkM4bX8.png"/></div>Set up the senderNotification emails that are to be sent to your customers, or your staffs from the email address that you’ve facilitated at this sector.You can either choose to use the email address that BuckyShop provides for free, or add a new email sender with and email account that you have full access to.AlertBuckyShop email sender is robotic in nature, and shall not be attended to. If any customer of yours so choose to send important email to that email address, BuckyShop won’t be able to forward such information to you, or to locate them upon your notification.BuckyShop recommend you to add a new email sender with and email account that you have full access to. Our years of E-business experience tells that some customer could send important information/instruction to sender email.Learn how to do that by the followings steps:a. Prepare an email account that you have full access to;b. Contact the service provider, i.e, Hotmail, for the information of Outgoing server, Port, SSL, TLS;c. Go to your shop admin, click Store→ Notifications→ Add email sender, and fill in the information required.<h2> </h2>

Ways to sell 

1. Shipping You can manage shipping settings for your store on the Shipping page in your BuckyShop admin.If you are shipping from a foreign country other than the market country, the cost for shipping are mostly floating. To maximize your profit, and balance it with customer satisfaction, you might need to second think several times before you set up rules for shipping.You can use BuckyDrop Tools/Services, Shipping Fee Calculator, or Shipping Fee Enquiry to help you with the decision making.1.1 Types of shippingl Free shippingOffering free shipping will have a positive impact on your cart conversions. There are a few ways to offer free shipping, even if your business is just getting started. One way is to include the shipping fee in your product prices. Find out what the average cost to ship your product is, then add the buffer into your prices.Another way is to offer free shipping on all orders over a certain dollar amount. You can set up either <a href="https://help.shopify.com/en/manual/shipping/rates-and-methods/free-shipping" target="">weight or price based free shipping rates</a>.l Charge exact shipping costsWith the help of BuckyDrop Tools/Services, Shipping Fee Calculator, or Shipping Fee Enquiry, you can have a good grasp on the actual cost for a particular item using any available shipping lines.l Flat rate shippingAnother way to charge for shipping is to offer a flat rate for every package, or <a href="https://www.superbuy.com/newadmin/article/articlemanage/add/#add-weight-based-manual-rates" target="">flat rates for weight ranges</a>, <a href="https://help.shopify.com/en/manual/shipping/zones" target="">destinations</a>, or <a href="https://www.superbuy.com/newadmin/article/articlemanage/add/#add-price-based-manual-rates" target="">cart totals</a>. When deciding on a flat rate, you will need to consider your average shipping cost to send a package so you don’t over or under charge. An example of a flat rate is to charge $5 for all domestic shipments.Remember that your goal is to balance your own shipping and handling costs with attractive pricing for your customers. Different shipping strategies might work better at different stages of your business. It’s worth testing out a few different options to see how it impacts your sales. <h3>1.2 Shipping checklist</h3> Choosing a shipping strategy can be one of the more complex parts of running your online business. There&#x27;s a lot to think about when you&#x27;re getting ready to ship your products a. <a href="https://www.superbuy.com/newadmin/article/articlemanage/add/#plan-your-shipping-strategy" target="">planning your shipping strategy</a> and how much you will chargeYour shipping strategy will probably change over time as your store grows. One of the first decisions you will need to make is deciding how much to charge for shipping.b. <a href="https://www.superbuy.com/newadmin/article/articlemanage/add/#optimize-shipping-rates" target="">optimizing shipping rates</a> (product weight, packaging, service types) <h3>1.3 Understanding shipping</h3><h4>1.3.1 Shipping zones</h4>The countries and regions that you ship to are known as shipping zones. Each shipping zone includes shipping rates that apply to customers whose addresses are within that zone. You can see your current shipping zones and shipping rates on the Shipping Fee Calculator page in your BuckyDrop admin.<h3>1.3.2 Set up your shipping rates and methods</h3>After you&#x27;ve <a href="https://help.shopify.com/en/manual/shipping/zones" target="">set up shipping zones</a> for where you want to ship your products, you can choose the methods you&#x27;ll use to get your customers&#x27; orders to them. You can offer several shipping methods for a zone so your customers can choose from a range of delivery speeds and costs at checkout:l Create price-based or weight-based shipping rates for regular postage services.l Choose BuckyDrop fulfillment and drop shipping services that will ship your orders for you. <h3>1.4 Shipping FAQ</h3>1.4.1 How do I provide free shipping to my customers?There are a few ways you can offer free shipping to your customers:a.<a href="https://www.superbuy.com/newadmin/article/articlemanage/add/#free-shipping-over-a-set-dollar-amount" target="">Price-based rates</a>b.<a href="https://www.superbuy.com/newadmin/article/articlemanage/add/#free-shipping-over-a-set-weight" target="">Weight-based rates</a>c.<a href="https://www.superbuy.com/newadmin/article/articlemanage/add/#create-a-free-shipping-discount" target="">Free shipping discount codes</a>. 1.4.2 How do I add handling fees to my shipping rates?You can mark up your shipping costs or add a handling charge in two ways:a. Add a fixed amount to your product prices (you can edit these from the <a href="https://www.shopify.com/admin/products" target="">Products</a> page)b. Add a fixed amount to your <a href="https://help.shopify.com/en/manual/shipping/rates-and-methods/manual-rates" target="">manual rates</a> or a fixed percentage to your <a href="https://help.shopify.com/en/manual/shipping/rates-and-methods/custom-calculated-rates" target="">calculated rates</a>. 1.4.3 Can I add product-specific shipping fees?You can&#x27;t add shipping rates for specific products. Instead, you can <a href="https://www.superbuy.com/newadmin/article/articlemanage/add/#add-shipping" target="">create an order manually</a>, or add a custom rate from the <a href="https://www.shopify.com/admin/orders" target="">Orders</a> page in your BuckyShop admin. 1.4.4 How do I make my shipping rates more attractive to my customers?You can make your shipping rates more attractive to your customers in three ways:a. <a href="https://help.shopify.com/en/manual/shipping/rates-and-methods/free-shipping" target="">Free shipping</a>—you can offer free shipping on orders over a certain dollar amount to encourage customers to complete their checkout.b. <a href="https://help.shopify.com/en/manual/shipping/rates-and-methods/custom-calculated-rates" target="">Calculated shipping</a>—you can charge exact shipping costs to avoid over-charging customers.c. <a href="https://help.shopify.com/en/manual/shipping/rates-and-methods/manual-rates" target="">Flat rate shipping</a>—you can offer flat rate shipping to domestic customers to encourage checkout completion.

Buckyshop shipping

All orders will be listed in Transaction section if an order is submitted on your shop. you can click transaction button to see the orders page where shows the order list.There are 3 sections there, &quot;All&quot; &quot;Refund&quot; &quot;Dispute&quot;, you can filter these orders by 3 sections, or you can also use order number to make a precise search.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/07/09/abzw7Ad6DBxc8jxdcmZMfBC8wYSxcJ.png"/></div>1.Processing ordersThere are two situation that you can process orders.(1) You open BuckyShop without connecting BuckyDrop.Once there is an order placed on your shop, you can login in your BuckyShop account and confirm if you have already received this order and please also check if this order status is paid. If the order is paid, you can inform your suppliers to ship the items to your customer and fulfill the order after the tracking code/number generates.(2) You open BuckyShop with connecting BuckyDropOnce there is an order placed on your shop, you can login in your BuckyShop account and confirm if you have already received this order and please also check if this order status is paid. If the order is paid, you can login in to your BuckyDrop account to see if the order information is synchronized, and then click place order, and place delivery order according to your customer&#x27;s address after the order stock-in warehouse, at last, fulfill the order after the tracking code/number generates.2. Order status pageYou can see the order status page after you click transaction buttonFilter function will help you see payment status and fulfillment status orders in this page or you could search orders by time range.Payment Status:Pending: Orders unpaid but submittedAuthorized: Paypal pending on a completed payment by customer. Partially paid: Paid: Payment completedPartially refunded: Partial of order refunded.Refunded : Order refunded Void: order canceled by customer.Fulfillment status:Un-fulfilled: Your order is not yet fulfilledPartially fulfilled: Partial of your order is fulfilled Fulfilled: Your order fulfillment has completed<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/07/09/5nyNSYiksZc3S7Cm6ec82m2HBCj8dY.png"/></div>3. Manage your order3.1 Check and search your order You can enter your BuckyShop order list by clicking order in left navigation in BuckyShop,you can also filter the order by payment status or fulfillment status, you will be able search the order by order number , product title, SPU, SKU, customer email/name, and transaction ID and tracking number.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/08/28/6fiNFb3nSYGYyHzXTsEXXbEpysYc5z.png"/></div><div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/08/28/hzF7j2WJBxCh7BHyQGtDDY6jAtGE77.png"/></div><div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/08/27/WjxRTPTWMeKhSiW8xPbywAGPhP2SGC.png"/></div>3.2 Manage your order statusWhen an order is placed and paid on your BuckyShop store, you will be able to click the order to see the details of this orderThe order details will contain order note(if have), shipping address, billing address, product information, customer email Confirm the payment before you click &quot;Mark as paid&quot;There is also &quot;cancel order&quot; button besides the &quot;Mark as paid&quot;You could &quot;mark as fulfilled&quot; after the logistics tracking number is generated. &quot;Restock item&quot; will increase the inventory quantity of the products.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/08/28/NsRpmfCfhcbFA5GBwNiwmnSzrzmexb.png"/></div><div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/08/28/8abcapskzJEPZxdjXCpmBizRXJRSBD.png"/></div><div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/08/28/THtt4kSaCb6apFmeMm22zBMkzk8j8S.png"/></div>3.3 Export Order recordYou can export the order record by clicking &quot;Export&quot; button in the right top of the order pageIt will lead you to the page of export record, you could choose the record you need to download.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/08/28/bfcwQczpEGf8aCRb4ZMrKmsah48FDB.png"/></div><div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/08/28/RTSjSaiAdjncdRPd7SwpbWZa8PenZZ.png"/></div>3.4 Refunding and canceling ordersIf an order is require to be refunded by customer , you can click &quot;cancel order&quot; and choose the reason of cancellation and after that, the money will be refuned to your customer. please also be aware that All unfulfilled products will be restocked automatically. A canceled order can’t be recovered. <div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/08/28/2nFiQQmXswEr2HRDQ35SHXNXJJzfKi.png"/></div>

BuckyShop Orders

1. How to check your customersYou can find &quot;customer&quot; section in the left navigation in BuckyShop,you can search them by email , phone number, order number ,tag, and name.Customer info list could be also sorted by Capital letters in sequence, order status , update time.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/08/28/k52axZyRPaM7cGMRbcKzpKks5sdWPm.png"/></div> 2. How to manage your customersChoose one or more customers there will be a button action you could see, and options to choose.&quot;Delete selected customer&quot; will remove this customer from your customer list&quot;Add tags&quot; will help you easily recognize them&quot;Remove tags&quot; will recover the customer to normal with no description.Click one customer name will direct you to the detailed page with customer information including email contact,address, placed orders and timeline of this customer information movements<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/08/28/wsN3iPYwAwX2QjjPWdwHdAYcXpwbt8.png"/></div>

BuckyShop Customers

Analysis overviewBuckyShop Analysis can provide you with great details about your sales and customers. Analysis can reveal statics of 5 days each time. Analysis of 6 types are available: 1.Total salesSum of all orders&#x27; total amount (except &#x27;pending&#x27; and &#x27;voided&#x27; orders)Total sales shows a summary of sales within a certain period of time after you filter it by date.It also will allow you compare the current sales to another period of time such as the following picture. You will clearly see the difference of sales between two period<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/08/29/G3hbxEJkQYbkWiP7cy6mAfSScbGyD8.png"/></div>2.Total ordersTotal number of orders (except &#x27;pending&#x27; and &#x27;voided&#x27; orders)Total orders shows a summary of orders within a certain period of time after you filter it by date.It also will allow you compare the current order number to another period of time such as the following picture. You will clearly see the difference of order between two periods.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/08/29/j3ApYZBdFSpF22RdRKTJjSK2rxjrxe.png"/></div>3.Average order valueTotal sales divided by the total number of orders (except &#x27;pending&#x27; and &#x27;voided&#x27; orders)Average order value shows a total sales divided by the total number of orders on average within a certain period of time after you filter it by date.It also will allow you compare the current average order value to another period of time such as the following picture. You will clearly see the difference of average order value between two periods.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/08/29/nkhwwJWMkJnFtpGnYx6sD6JwJwexwQ.png"/></div>4.Total net paymentSum of all orders&#x27; net paymentTotal net payment shows a summary of net payment of all orders within a certain period of time after you filter it by date.It also will allow you compare the current total net payment to another period of time such as the following picture. You will clearly see the difference of net payment between two periods.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/08/29/ZEbpXfmTEDQ3J7TfDbRjBisTjT4TsY.png"/></div>5.Returning customer rateThe percentage of customers that have placed more than one order from your store, out of customers that placed an orderReturning customer rate will show the customer who has purchased more than one order or one time from your store,and calculate the repurchase percentage, it also will allow you to compare the current repurchase percentage to another period of time.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/08/29/dkn3MMDmRdjGcE5tHRfwAr7smSJprW.png"/></div>6.Top products by unit soldProducts with the most individual units sold.It shows the most popular and hot sale product in a certain of period.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/08/29/FdAsyzcjkYBrCjDPdSWWJ5DGrATCGP.png"/></div>

BuckyDrop Analytics

Set up your existing domain to connect to BuckyShopIf you&#x27;ve purchased your domain through a third party, you could get the IP through our website and connect your domain to it. How to get the IP of our website:1. Click “Store setting” in BuckyShop navigation, and choose Domain section, you will see this page, click the “Connect existing domain” and you will be directed to existing page,enter the existing domain into the column, click “next” you will get an IP of our website.2. Connect the existing domain to BuckyShop via the website you apply it. The following are examples for common domain websites.A. Godaddy : www.godaddy.comB. Namecheap: https://www.namecheap.com<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/09/24/837sepBk8ceHaaeQpw7JNwwGmbZ6mn.png"/></div><div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/09/24/iAScAnMB4CN4PinHDYMCEnJ36yciaN.png"/></div><div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/09/24/Hm37MQQ6GsaBxCrC7JZJKkssahP3zT.png"/></div> then you need to edit the following DNS settings:- Your A record should point to BuckyShop&#x27;s IP address, which is 47.254.51.2301. Log in to the account you have with your domain provider.2. Find your DNS settings. Look for your domain management area, DNS configuration, or similar.3. Edit your A record to point to BuckyShop&#x27;s IP addressThe domain settings panel might feature drop-downs or editable fields, or you might have to check boxes or edit a table. You need to:- enter to A record- enter BuckyShop&#x27;s IP address 47.254.51.230 as the destination for the A record.4. Save the A Record (click Save, Save Zone File, Add Record, or similar).5. Now If you have already completed the above steps,you can connect your domain with Buckydrop.Here is the setup guide of Godaddy for your reference. (Godaddy is the third party domain name service provider)：Step1:<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/09/20/HJJiXRYxW7AWsKa6kj5yAbzwZRrrGG.png"/></div>Step2:<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/09/20/7ypmEnmG6QXs6ijKRSbH8QGRfPWhCZ.png"/></div>Step3:<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/09/20/m58NaMKQafSdQ8cSHAHZfZcemmZYCK.png"/></div>Step4:<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/09/20/emZD4Hw4BiiJBkxjFmsRZnPMNCrhEw.png"/></div>Step5:<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/09/20/bjdacjp6w6hfJFtpzabQKpZR4neNHi.png"/></div>Steps for connection to existing domain for Namecheap:Step1. Login your namecheap account, click the domain you want to bond and manage<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/09/24/mZA53k33cyTRNFjmNTXS75Frkdf3yM.png"/></div>Step 2. Set the configuration of the corresponding domain<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/09/24/bMS52dCnpnR3SwN5MjtncbMBZKeRkG.png"/></div>Step 3. After you complete the step 2, just wait for about 5 minutes,your domain will be connected and modified to be the existing one.

Set up your existing domain to connect to BuckyShop

About BuckyShop

1.Click saved list, find the order you want to put into purchase list <div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/iDRnijKnhMEjyDYWjiGsnRcWj88rGG.png"/></div>2.Click &quot;add to purchase list&quot;, you will be able to see the item in your purchase list<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/hNNX4P7KwAYWjiSpSwdH6QsineDwyA.png"/></div>3.Click “place order” in this page, then the purchase order is created and waiting for processing

How to place purchase order in BuckyDrop?

1.You can add items to your purchase list from “Saved products” and place purchase order <div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/zXbwrmNC4sCZwSiWCrwh7Z6jEadTAS.png"/></div>2.After the order status becomes “Stored”, you can push this item to your shop. Inventory section will show you the inventory status. <div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/63f2m7CbcEAMSTDEwsPTTTMQmYkkJ5.png"/></div>3.Once the customer place an order in your store. you will be able to see the order in the section “Fulfillment for my store”-”Awaiting delivery”,then you submit the delivery order for your customer.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/KZxR5ykmcrcXxJ3xmtbhFk33Q3ir3S.png"/></div><div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/3FfiQz3bYyhkajcE4DM4AhwDJDscB8.png"/></div>

How to place inventory order in BuckyDrop?

Possible order status: &quot;Processing&quot;, &quot;Awaiting Delivery&quot;, &quot;Packing&amp;Dispatched&quot;.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/HBCMKSRQXjPsCTfa334ZXncJp5QdW2.png"/></div>My orders: This section is an order list including all your order under your current store.Processing: BuckyDrop is currently purchasing the product for your order.Awaiting Delivery: The product has been stocked-in the BuckyDrop warehouse, you can now submit the parcel and ship the product.Packing&amp;Dispatched: The parcel has been shipped.

What are the order status？

1. You can find the “+ Create manual order” in ”Orders from my store” section<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/ayWc7MdCJFaJZahSi3Xn75XE7j2YHi.png"/></div>2. Click “+ Create manual order” you will see a frame popping up and requiring you to add product by URL<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/EsKCWzZYTcmejztTMnTBAwZdCjC5Ji.png"/></div>3. After you paste the URL you click the blue searching button, and it will show the product’s variants you can choose the necessary variants and then add to order.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/cEQ4SS8KD8msiDRn2zmhwahkTRDsfN.png"/></div>4.Fill in the address you need to ship and save the order ,you will see the created manual order<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/sMrb3fZKzd2AJTnQFK2SQpytFTJyCR.png"/></div><div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/amnkZMJnBQJizWisBSEMR7iKwjGSYN.png"/></div>

How to create a manual order?

1.Find the order in your order list and click &quot;Cancel Order&quot; beside the order number. <div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/5fDy3AcRQpSCPQH7ADZkiH6KtXZbp3.png"/></div>2.Select the products you want to cancel and click &quot;Confirm&quot; so that we can process the order cancellation request within 24 hours for you. <div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/djF3N554af2H4w4THRaECpPWFMrrzP.png"/></div>3.You can view the order details by clicking the order number. If the order status says &quot;Closed&quot;, it means your order has been canceled and the cost will be refunded to your account balance.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/waMtGZyhy3XeEjiHCYKwckF4wwMcEf.png"/></div>

How to cancel order?

1. Find your purchase order in your Purchase orders list, choose “Stored” bar and you will see  “View photos” in order<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/bFAc6aRrwDmZ5diHCajMPbnciw8piW.png"/></div>2. Clicking “View photos” will show you the inspection pictures of the products.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/Wt2F6sf7ZyaSTcYtaCAPHwfE8efbzW.png"/></div>

How to check inspection pictures of purchase order?

How to confirm aftersales issue of purchase orders?

1.Buckydrop Product Return/Exchange PolicyIf you do not want to complete the transaction due to subjective reasons, Buckydrop might reject your product return/exchange request.You can request the return/exchange service if the seller of the store agrees to the return/exchange of the product. The product must be eligible for the &quot;5-day Return/Exchange Service&quot; (view the &quot;5-day Return/Exchange Service Eligibility&quot; below).1.1 How to request the return/exchange serviceWhen the order status is &quot;In Warehouse&quot;, you can request the return/exchange service within the eligible period (5 days or 120 hours after the order status is updated to &quot;In Warehouse&quot;). Requests submitted after the eligible period will not be accepted.1.2 Cost of the return/exchange service.Product Return cost = Cost of shipping the product back to the seller + The cost that was covered by the free shipping service.Product Exchange cost = Cost of shipping the product back to the seller + Cost of the seller shipping the exchanged product to us.Note: If the shipping is free when the product is shipped to us the first time, you need to pay for the cost that was covered by the free shipping service when you request the return/exchange service. 2. Attention:2.1. The refund from the return/exchange request is based on the actual price you paid for the product.2.2. You can only request the return/exchange service when the seller agrees to return/exchange the product.2.3. If there is not enough balance left in your account to pay for the shipping cost when requesting the return/exchange, the request will be ignored by the system automatically.2.4. We will determine if you can return/exchange the product purchased from a third-party platform (Such as JD mall, Amazon, DangDang) based on the actual situation. Buckydrop reserves the right of final interpretation.3. Regulations for the 5-day return/exchange service (products that are &quot;Eligible&quot; and &quot;Not Eligible&quot;:<div class="media-wrap image-wrap float-left" style="float:left;"><img src="https://img1.superbuy.com/images/p/2019/06/22/7yDGbSTfnkGHGssmkDYaeJhPkbRaRM.png"/></div>

How to request the return/exchange service of purchase orders?

When the order status is updated to &quot;Awaiting delivery&quot;, it means that you can now submit the parcel. Just follow the notifications on the &quot;place delivery order&quot; page and submit the parcel. You can select a shipping route based on the shipping address when submitting the parcel. You can also select the parcel value added services provided by BuckyDrop and purchase parcel insurance at this step.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/4wZ25T3nJsrYRtcMzd6nMAiKz6Bdn3.png"/></div>

How to fulfill orders for my store?

What is the after-Sales services standard of orders in BuckyDrop？

Orders

1. What is Dropshipping? Dropshipping is a supply chain management method: the retailer does not keep goods in stock but instead transfers customer order and shipment details to the manufacturer or another retailer or a wholesaler, who then ships the goods directly to the customer. 2. How to use Dropshipping?You can activate Dropshipping using the following procedure with the traditional business model or the e-commerce model:(1) First, you need to open and promote your store so that the buyers can learn more about your business scope before they place the orders. (2) Establish partnership with a wholesaler and a supplier that fit your requirements. (3) Forward the requests you accepted from the clients to the wholesaler and the supplier. The wholesaler will provide you with the product you need and the supplier will help you transport the products. (4) Send the logistics information to your clients and provide them with quality after-sales. Establish a good reputation for your brand.

Dropshipping is an order fulfilment model that absolves business startups from financially challenging and laborious obligation of inventory management. 

How Dropshipping with BuckyDrop Works?

<h2 style="text-align:start;">In this article</h2>● Found a quality issue after unpacking the parcel ● Found a quality issue after using the product for a while 1. Found a quality issue after unpacking the parcel: （1） If you inspected the parcel in front of the courier, please leave a note on the delivery receipt before signing or refusing the parcel. （2）Please keep the packaging (including the tape) if you did not inspect the parcel in front of the courier and found out that part of the product is missing or the product is damaged later. Also, you need to report the situation to your local post office within two days (follow the date and time on the tracking information provided by the logistics provider) after signing the parcel. Show the post office your order detail, parcel, and the photo of the actual product before contacting our online customer service team, we will help you request the compensation. If the product is damaged due to the transportation, please check the Buckydrop Logistics Compensation Standards for help. 2. Found a quality issue after using the product for a while: If the product is still covered by the warranty and you still have the proof of purchase along with the warranty card, you can authorize Buckydrop to contact the Chinese seller, and we will help you return/exchange the product. （1） Different retailers and manufacturers have their own ways of dealing with the products’ quality issues (check the policies listed on the warranty cards for details). Buckydrop cannot promise you that all your requirement will be fulfilled by the retailers or manufacturers, but we will try our best to make you satisfied. （2） Buckydrop will help you request the return/exchange service, however, you need to pay for the shipping cost occurred during the procedure by yourself. Buckydrop reserves the right of refusing to provide the service if the product is not qualified for the warranty. Please describe your question in detail, also, you need to provide the pictures of the received parcel and product when contacting the online customer service team. We will not return/exchange the product under following circumstances: 1. Products with missing parts, changed appearances, or products that are swapped. 2. Products that are already unpacked/used, such as software packages, CDs, DVDs, and cassettes. 3. Products without the original proof of purchase. 4. If there is a problem with the product (missing products, damaged products, products with quality issues, etc.), please contact the customer service team within 72 hours after signing the package. We will not be able to help you if the time limit is exceeded.

What you can do when your products or parcels have quality issues.

About Quality Issue ​

You can purchase a batch of products and store them in BuckyDrop&#x27;s warehouse through &quot;add to purchase list&quot;, also, just notify us after your clients place the orders, we will ship the products for you.Procedure:1. Find the products using &quot;Search Products&quot; click “+Saved products” button in product description page<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/wMfrTRfHfcNwzi4Rps86kyJPAKz62z.png"/></div>2. Click the &quot;Add to Purchase List&quot; after you find the item in “Saved products”<div class="media-wrap image-wrap float-left" style="float:left;"><img src="https://img1.superbuy.com/images/p/2019/06/22/HEphfeYznbKs3TNGmyFyWftwtFPbRt.png"/></div>3. Edit the purchase information on the &quot;Purchase List&quot; page and click “Place Order”. BuckyDrop will process the purchase order and complete the warehouse stock-in procedure after the order is created.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/KZAbWHRi67PsfXcRAFJsideB5HZYsj.png"/></div>

How to add inventory products?

Not all types of products can be imported to your store. Please read the List of Articles that Is Prohibited from Importation and Exportation by the Republic of China, the logistics lines restrictions, and the sensitive products regulations before importing your products. Detailed laws and regulations: Articles that are prohibited from importation and exportation by the Republic of ChinaThe products purchased from China must be consistent with the Law of China and the products must not be restricted for importation. Here are the related laws and regulations:The List of Articles that Is Prohibited from Importation and Exportation by the Republic of China and the List of Articles that Is Restricted from Importation and Exportation by the Republic of China were implemented on March 1, 1993. The Announcement of Prohibited and Restricted Articles for Importation and Exportation by the General Admission of Customs that was published on November 1, 1987, is no longer valid. List of articles that is prohibited from importation and exportation by the Republic of China I. Articles Prohibited from Importation 1) Arms, imitation arms, ammunition and explosives of all kinds. 2) Counterfeit currencies and counterfeit negotiable securities. 3) Printed matter, films, photographs, gramophone records, cinematographic films, loaded recording tapes and videotapes, compact discs (video and audio), storage media for computers and other articles which are detrimental to the political, economic, cultural and moral interests of China. 4) Deadly poison of all kinds. 5) Opium, morphine, heroin, marihuana and other addictive drugs and psychotropic substances. 6) Fruits, solanaceae vegetables, live animals (except dogs and cats as pets), animal products, pathogenic micro-organisms of animals and plants, pests and other harmful organisms, animal carcasses, soil, genetically modified organisms, relevant animals and plants, their products and other objects subject to quarantine from countries or regions with prevalent epidemic animal or plant diseases. 7) Foodstuff, medicine and other articles coming from epidemic-stricken area or harmful to man and livestock or those which might spread disease. II.Articles Prohibited from Exportation 1) All articles enumerated as articles prohibited from Importation. 2) Manuscripts, printed matter, films, photographs, gramophone records, cinematographic films, loaded recording tapes and videotapes, compact discs (video and audio), storage media for computers and other articles which involve state secrets. 3) Valuable cultural relics and other relics prohibited from Exportation. 4) Endangered and precious rare animals and plants (including their specimens), their seeds and reproducing materials. List of articles that is restricted from importation and exportation by the Republic of China I.Articles Restricted from Importation 1) Radio transceivers or encrypted radio transceivers. 2) Cigarettes and liquors. 3) Endangered and rare animals and plants (including their specimens), their seeds and reproducing materials. 4) Chinese currency. 5) Other articles that are prohibited from importation by the customs. II.Articles Restricted from Exportation 1) Gold, silver, and any precious metals or related products. 2) Chinese currency. 3) Foreign currencies and their negotiable securities. 4) Radio transceivers or encrypted radio transceivers. 5) Rare traditional Chinese medicinal materials. 6) Common cultural relics. 7) Other articles that are restricted from exportation by the customs. Friendly Reminder: We are not aware of all the detailed requirements for the products from the customs of different countries. Our shipping suggestions are based on our experience with the normal logistics services and we are not responsible if your product is confiscated by the customs of the destination country.

Not all types of products can be imported to your store. Please read the List of Articles that Is Prohibited from Importation and Exportation by the Republic of China.

Can I import all types of products to my store?

Buckydrop supports a variety of Chinese e-commerce websites such like Taobao, Tmall, JD, 1688, VIP, JHS, Amazon China, YHD, etc. You can easily imports items from the platforms above to your stores through buckydrop.

Which websites does BuckyDrop support？

Buckdrop supports the product searching feature of Taobao, Tmall, and 1688. There are two ways you can use to find the products you want.Option 1: You need to enter the keyword (such as &quot;Shoes&quot;) in the search bar and click the &quot;Search&quot; button. You will be redirected to a products list with the filter option and you can select the product you want.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/hAcCi83Wiyy78HA8zespTJfDjSaXNX.png"/></div> <div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/PkfrscDF6rMye43pKNejTZt4pJF57e.png"/></div>Option 2: You can copy and paste the product URL into the search bar and click the &quot;Search&quot; button. You will be redirected to the product page and you will be able to add the product to “Saved products” section<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/SWQCabR4nTFiBh8ab25aw5anWWnyjS.png"/></div><div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/yTG5hkeDXKteDpnJ5dQtK8NhiBhQaM.png"/></div>

How to import products from websites（1688/taobao/JD/Tmall）

You can set the price using the following method:Before you import your products to your store please make sure that you have click the &quot;auto updating&quot; function in settingsWhen you edit the product information, three columns with price information will appear, just like in the picture below. The first column displays the cost of the product, the second column shows the price you want to set, and the third column indicates the actual retail price. The product price you set and the retail price will be synchronized with your Shopify.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/WaXFTpmfDRGKNBFtfAbcRDDE2yWWsG.png"/></div><div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/mHsXDH86AbiDZKjYccTtizNkh7nKzW.png"/></div>

How to set up and manage price of products?

1.You can set up the product updating rules in the “setting”section in the bottom of left navigation.2.Click setting and you will be able to see product updating rules. You can set up different actions when the product source is unavailable or variants disappears based on your needs. It also can synchronize source product inventory.3.You can also set up the price when the original product price is changed by the rules as the below picture shows, after you complete the setting, click save to complete your changes in this page.4. Please be aware that you need to turn on auto updating function ,make sure the product source is connected and variants mapping setting is complete in the section of &quot;products in my store&quot; first before you set automatically update rules in setting page<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/09/25/yXrpJetJ4zGyrFex5W3DGiwkN4yWn2.png"/></div><div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/23/YXXN84sB5zhYj2hhki7xsTK5RNJQhG.png"/></div>4.More settings contains Inventory warning, which will lets you know the stock quantity in time, when the stock reaches the warning quantity, the system will send you email to remind you.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/23/cAhxpmRWcJwr8fmPpc7TKrQRaFPeZ6.png"/></div>

How to set up the Product-Updating rules?

You need to search products first in searching engine and choose the item you want to import, then click “+saved products” ,you will see the products in “Saved products ”section, and also you could edit it before importing to your store, after editing the product, you can save and push the product to your store.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/11/18/3hbrJZrP5e6WJcadMryGiWR6keXRD5.jpg"/></div><div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/11/18/2kjaB46naMcBejHXy3A2EmWrdpHRWt.jpg"/></div>

How to add and edit products from BuckyDrop to my stores?

Logistics Lines and Product Restrictions.

In this article● How to translate Chinese product information to English?● Can I modify the imported product information?● How do I set the price of a product?● What is &quot;Compare At Price&quot; ?● What is &quot;Set New Value&quot; ?● What is &quot;Variants&quot;?● Can I re-edit my product?1.How to translate Chinese product information to English？ The product information of the product you find using Buckydrop is usually displayed in Chinese. You can go to the &quot;Action&quot; when editing the product page and translate the information into English. Simply select &quot;Translate into English&quot; and the product page will be refreshed. You will be able to see the translated information on the refreshed page. Modify the other information of the product if you find it necessary and push the product to your store. <div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2018/07/04/Z2mXtMZNw6WRNBKAfcN7ABscC4cNNR.png"/></div>Please note that the number of product service — free auto-translation (Chinese to English) — is limited. The higher your level is, the more auto-translation you can use. Detailed form:<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2018/07/04/nfRGJzK7BCJxddBNffe5cP58FPQKBb.png"/></div>2. Can I modify the imported product information?Yes, you can select the product you want to modify from &quot;Products – My Products&quot; after importing the product and click the &quot;Open in Shopify&quot; button.You can then modify the product information in the Shopify product detail page. 3. How do I set the price of a product?You can set the price using the following method:When you import the product information, three columns with price information will appear, just like in the picture below. The first column displays the cost of the product, the second column shows the price you want to set, and the third column indicates the actual retail price. The product price you set and the retail price will be synchronized with your Shopify. <div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2018/07/04/Eaf6idiHyWnBQfZ2haGDrkpSsSYh5i.png"/></div>4. What is &quot;Compare At Price&quot;?&quot;Compare At Price&quot; is a marketing strategy. Usually, sellers will show the selling price along with an alternative price so the customers will be able to see the difference. Customers are more likely to purchase the product when the selling price is more attractive than the alternative price.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2018/07/04/sTd8J843dFKsECey7Whs5tXF7kBQCH.png"/></div>5. What is set a new value?&quot;Set new value&quot; is a function that will help you modify the prices of the products in batches. First, you need to learn more about the cost of dropshipping a product from China and price your product at 50% to 100% of your cost. Also, you can learn more about the local market through the popular websites like Amazon, eBay, Aliexpress, etc. 6. What is &quot;variants&quot;?&quot;Variants&quot; is a set of information for the product and it is the same as SKU, which is the smallest unit for the product.&quot;Variants&quot; is used for the property of a product, such as the specification, the size, the price, the inventory, etc. 7. Can I re-edit my product?You can re-edit the product information in the backend of Shopify if you are selling the product through Shopify. For BuckyShop, you could only re-edit the product information through the value-added service of BuckyShop.

How to edit the product information?

The product information of the product you find using Buckydrop is usually displayed in Chinese. You can go to the &quot;Action&quot; when editing the product page and translate the information into English. Simply select &quot;Translate into English&quot; and the product page will be refreshed. You will be able to see the translated information on the refreshed page. Modify other information of the product if necessary and push the product to your store.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/3xnt5ErN8MPTcKbzM3YExpFznkQYZT.png"/></div><div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/sQb4Y7jC2eRcS7tH66DheTmDGpjAE3.png"/></div>

How to translate products?

If you need to delete a product in your store, you can go to &quot;Products in my store&quot; section and you will see the product list that has already imported to your store, choose the one you want to delete if you do not need this item anymore<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/ym2QkNYjbxHt8sQre5WnNBWhFJBds5.png"/></div>

How to delete products

You can click “Inventory” section in “Store Your Inventory” on the left navigation and you will see “search” and “clear” bars in this page, it also allows you to search the products by platform(source from), type,title ,and inventory range . Clear button will help you clear the current searching result for you in order to start the new search.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/YiyB4BPcrTzC4jGk47Dx2Stzsp8kr7.png"/></div>“View Inventory Detail” will show the <a href="https://www.buckydrop.com/en/admin/warehouse/javascript:void(0)" target="">Stock-in/Stock-out record for the purchase</a> and the <a href="https://www.buckydrop.com/en/admin/warehouse/javascript:void(0)" target="">Stock-in/Stock-out record</a>. The “original product link” will be also on the top right part in this page.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/akhFwXWbXD5TGZDsRJfFEG6AdJQzcF.png"/></div>“Add to purchase list” will add this product into the purchase list and you could place purchase order in purchase list if this products inventory is low or out of stock.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/22/z8XifaRbQs2E8wpGMz5ed2yrNswxQj.png"/></div>

How to manage inventory product list?

If you do not contact us after your storage period expired, we will clear your products by disposing them. Please focus on the remaining storage period for your products.

What will happen to my products 30 days after the warehouse stock-in?

The included basic quality inspection service is good for a single product. We have a standard quality inspection procedure for your product and we will display three photos of the product. If you have any question regarding the product after checking the photos, please contact us. The customized quality inspection service will fit a bulk buyer, normally a bulk buyer will have several request of insepcting products, basic quality inspection can only check if the products are intact, but the customized quiality inspection service will meet the demands of various bulk buyers.

What is the difference between the free quality inspection service and the customized quality inspection service?

Other FAQs

Go to &quot;Account – Balance&quot; and you will find the details on your current account balance, frozen account balance, and the detailed transaction information.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/23/AZyKaBGFiYKMWr7RtpkJnHrDXcnKw2.png"/></div>

How to check my balance details?

<a href="" target="">In this article</a>● What messages will I receive if there are changes to my order?● What notification will I receive if the inventory of the product I selected changes? How will the changes affect me? 1. What messages will I receive if there are changes to my order? Sourcing: We will contact you if a product is out of stock or if the price of the product increases. If the price increase is acceptable to you, we will complete the sourcing procedure. Quality Inspection: If there is a defective product, we will contact you regarding the warehouse stock-in or the return/exchange service. If there are more products delivered than expected, we will contact you. Warehouse Stock-in: We will ask you to submit the parcel after a product arrives at the BuckyDrop warehouse. 2. What notification will I receive if the inventory of the product I selected changes? How will the changes affect me? If you enabled the auto-updating function, the system will update the inventory of your store automatically. If a product is out of stock, you will not be able to sell the product.

BuckyDrop Notification and Message

You can set up the currency and exchange rate in the “setting” section.Click setting and you will be able to see the setting page, it allows you to set the currency and the exchange rate, click save button to complete your changes in this page.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/23/2t8Q8cBCn7iGtexhX7ErQWHt3c7Xem.png"/></div>

How to set up the currency and exchange rate?

You can log in buckydrop account and click the right top part in your account name, you will be able to see the profile page, you can edit your name, country, and phone number. After you complete the editing, click save button to complete the process.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/23/ccQiAsXzDT8CmDdZ5tS2kzThaCwfbz.png"/></div>

How to edit my profile information?

You need to pay the fees incurred using Buckydrop with your account balance. Please make sure that you have sufficient account balance left before using the services of Buckydrop so that we can purchase and ship the product for you. Follow the procedures below to complete the top-up process.1. Go to &quot;Account – Balance&quot; and click the &quot;Top Up&quot; button.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/23/RMMXQzrK2myQzCayKB4SY7s244sE3j.png"/></div><div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/23/3msB6Jw38njC3cWphYYBmnSKdznFyW.png"/></div>2. Enter or choose the top up amount and click the &quot;Top Up Now&quot; button.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/23/GhEXercrP7p8YdrSn2mXrTNzQTMi8H.png"/></div>3. You can view the current exchange rate and the transaction fee. The actual amount will be added to your account on top of the page. The following payment methods are available: Paypal, International Credit Cards, Visa, Mastercard, Giropay, MyBank, Ideal, and POLi ,Alipay and Wechat (Only CNY available and you need to bind a Chinese bank account) Fill in the required personal information after a payment method is selected and complete the payment.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/23/mnSJXEC3tYbmrERtWPQ68TsykWiybJ.png"/></div>

How to top up to your BuckyDrop account？

Unsettled balance is the balance frozen by BuckyShop. If a customer purchases a product from your BuckyShop store, the unsettled balance will be used to order the purchased product. To protect your balance, the unsettled balance will be frozen for 30 days and the balance will be deposited into the settled balance automatically 30 days later. Also, you can still place orders or submit parcels in BuckyDrop using the unsettled balance.

What is the unsettled balance?

Your level will be updated the next month after you meet the requirement and you will be able to enjoy the new discount, however, you will not level up even if you meet the requirement during the current month.

Will I get the new discount right after I level up BuckyDrop Plan?

Your registered email can not be changed once it is registered. If you want to recover your password, just click &quot;Forgot my password&quot;. on the login page. Just enter your email address and you will receive a link. Click the link and you will be able to reset your password.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/23/TzGxAzQfKGKpKWe5MCiYRaxkW3nw6X.png"/></div>If you want to reset your password, you can login your buckydrop account enter your profile, you will be able toreset password in this page<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/06/23/CwC7CmS3cKGktNP6ZpZmTmEb6dfyAw.png"/></div>

Can I change the BuckyDrop account email/password?

Account & Settings

E-commerce veterans usually tell newcomers &quot;Success depends on how you operate, but more importantly on what you sell&quot;.What you sell determines how much money you make. Correct products lay a solid foundation for your shop and leave room for launching best-selling products.First, you need to analyze your target customers and clearly identify your product line by focusing on one main category. You can use the top searches feature of AliExpress, the best sellers rank feature of Amazon, and the forward-looking Google Trends to obtain data about products.A recommended product mix is as follows: 20% products to attract traffic + 20% high-margin products (core products) + 60% common products (supplementary SKU).To be specific, you can evaluate whether a product is suitable from the following aspects:(1) Does it have great market potential? For example, at a time where people seek improved life quality, products related to health and well-being, efficiency (products for lazy people), and pet supplies are really attractive.(2) Is it profitable? Competition in ecommerce is ultimately about price. To cover the considerable operating expenses, the profitability of products in cross-border e-commerce is at least 50% and even 100%.(3) Is it suitable for international shipping? Keywords: small size, light weight, not fragile.(4) Are the operations and after-sales procedures simple? Products that require installation guidance and those with too many functions are not suitable, as it is expensive to handle complaints and provide customer services.(5) Do you know much about your competitors? The information of the products, including the price, is publicly accessible on the Internet, and this is the greatest advantage of the e-commerce business. Market your products in a differentiated way after a thorough study on your competitors.(6) A bonus: Can the supplier design products independently? If the supplier has R&amp;D and packaging capabilities, then you have a stable source of supply and you may consider long-term cooperation.In addition to all-channel marketing, continuous product and search engine optimization are more important for winning potential customers. Details will be provided in the next session. Stay tuned.

How to choose best-selling products?

Why do your elaborately designed website, carefully selected hot products, and huge investment in promotion yield few visists? To address this common problem facing newcomers in e-commerce, you must know how to increase your store search ranking.Step 1, simplify the content and structure of your website. A clear and understandable architecture makes it easier for the search engine to capture your website information. An example of the most common simple structure is as follows:<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/11/19/iPkSDzwaWxmKmcxZBkXfAkAGZR3dXJ.png"/></div>If you have lots of products, you may need to display them in a more detailed way. Note that the contents must be well organized.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/11/19/n6fkGJCYDAhkYHecYfkAKxdQkWPBJw.png"/></div>When browsing a home page where all important information is ready at a glance, users are more relaxed and more inclined to stay longer. As a result, the possibility of placing orders is increased, and a high conversion rate means high ranking. In addition, remember to set the &quot;About Us&quot; and &quot;Contact Us&quot; pages. A distinguishable search box on the website is also highly recommended.Step 2, use keywords smartly. Before listing any products, figure out their relevant keywords. For example, you need to know the monthly searches of relevant keywords, the expected result of a keyword in attracting customers, and the possibility of finding out your products with a certain keyword. How to maximize the benefits of selected keywords? A product may have a number of keywords. Based on the queries, the keywords are classified into main keywords and prompt keywords.Step 3, use tools to make your website information easily accessible to crawlers. Register your website with common search engines such as Google and Bing. In this way, you website content can be gathered by web crawlers.Step 4, encrypt your website to build trust. Apply SSL certificate to encrypt your store website. This is necessary for the improvement of your store performance and website ranking.Step 5, optimize your URL. Ideally, choose an approriate URL when you create your web pages or optimize the URL shortly after you create the web pages. An optimized URL should be short and easy to remember.Step 6, speed up your website through images. First of all, compress the images as much as possible. Generally, it is acceptable if a website can be loaded within 2 seconds. Any longer than that, you will lose potential customers. Then, properly set keywords for image files. In this way, users can easily search your products. Finally, do not forget rich text with images such as product star ratings. This can effectively help users and search engines to understand your website information.Step 7, give it a quality title. This is the most important step. The quality of a title determines the search results of your store on search engines. Therefore, give priority to main keywords in the title of a website, and keep the title concise. Titles on the home page must also be optimized. A good meta description can attract more clicks. Don&#x27;t forget that click rate is also a major factor that affects website ranking.Step 8, create adaptive design. Nowadays, people get used to online shopping via mobile devices. In this regard, adaptive web design is critial to user experience. Both visual experience and functional experience matter. Make sure that users can enjoy smooth purchasing on your website.Are you confident? Take action now!

Eight steps to effectively improve the ranking of your website

10 years ago, professional knowledge is essential for business owners. Over the years, social media has grown into a fundamental marketing component of all businesses. The recommendations below include social media sites that specialize in social review, image sharing, and social networking, etc. You can select a site that will fit your marketing strategy and give it a try!◆Facebook: This is the biggest social media site around and it is a safe bet if you want to promote your business on Facebook. ◆Twitter: Twitter has a strong emphasis on real-time information. By adding tags to your posts, you can interact with your followers and draw more people to your content. ◆LinkedIn: LinkedIn is more than just a resume and job search site now. It has evolved into a professional social media site where experts share content, network with one another, and build their personal brand. 92% of B2B marketing professionals prefer to use this platform and 80% of potential B2B clients are from LinkedIn. ◆Youtube: Start a chancel to promote your brand now! ◆Instagram: Instagram is a photo and video sharing social media app. It has also recently launched IGTV for longer-form videos. It has been proven that Instagram is the most effective marketing platform and you should give it a try if you are interested in influencer marketing. ◆Snapchat: Snapchat is a social media app that focuses on sharing photos and short videos between friends. It is an effective way to showcase your products online. Snapchat also offers a lot of useful add-ons to make your videos look better, including emotes, stickers, filters, and painting tools. ◆Pinterest: Based on the official data, 66% of the users made purchases after viewing the pins from sellers. ◆WhatsApp: Over 1 billion people use WhatsApp to communicate with their friends, relatives, and clients. ◆Messenger: Messenger used to be a messaging feature within Facebook. Since 2011, Facebook has made Messenger into a standalone app by itself and greatly expanded on its features, including advertising, creating chatbots, and sending information. ◆Viber: Viber allows users to send messages, multimedia, and call. You can by ads to promote your brand, display your products in the shopping section, and provide customer service. ◆Reddit: You can search for potential customers in corresponding subreddits. Reddit focuses more on community and contribution instead of personality and self-promotion. The easiest way to promote your business through Reddit is to use Reddit Advertisement. ◆Discord: Discord is a community designed for video games. You might be able to do business while playing. You can also share your social media accounts through Discord channels. ◆Tumblr: Tumblr is a microblogging and social networking site for sharing text, photos, links, videos, audios, and more. Tumblr also allows you to design your own blogs. For that reason, many users choose to use their Tumblr accounts as their websites. ◆Medium: Medium is an online publishing platform with a clean interface. The platform is perfect for SEO optimization, blog marketing or public relations.

Top Social Media Sites for Marketing and Promotion

China’s logistics business has been growing rapidly since Taobao was founded by Ma Yun. Back in the day, China Post was the only choice for people who want to ship parcels and the service they offered was slow. However, most logistics providers are offering same-day shipping and next-day shipping now. China’s logistics market is booming. What are the advantages and disadvantage of major logistics service providers? Please check out the summary below.◆SF Express: One of China’s leading courier service companies. Users choose SF Express because of its incredible service and delivery guarantee. They offer both ground courier and air freight. We suggest that you choose SF Express when shipping valuable products.◆YTO Express/ ZTO Express/ STO Express/ Best Express/ Yunda Express: Standard courier service companies. They are relatively expensive if you want to ship parcels to remote areas. Also, Yunda Express is the fastest among the five.◆UC Express/ TK Express/ GTO Express: They ship to fewer areas and their speed is relatively slow when compared to YTO Express, ZTO Express, STO Express, Best Express, and Yunda Express. A lot of sellers do not accept them.◆EMS: EMS offers guaranteed day-definite delivery based on your shipment’s destination and origin, including next-morning delivery, next-day delivery, 2-day delivery, and 3-day delivery.◆Deppon Logistics: Deppon Logistics mainly offers shipping service for cargos. Deppon’s delivery areas are limited. Also, delivery service is not available sometimes and you will have to pick up the cargo by yourself from their retail locations.◆China Post: The shipping service offered by China Post is available to most areas and the price is also the lowest. However, it takes a long time for the parcel to be delivered and you need to pick up the parcel from the post office by yourself most of the time.◆JD Logistics: Fast logistics service for products sold by JD and third-party sellers on JD.◆Tmall Logistics (Danniao Logistics): Tmall offers same-day delivery, next-day delivery, and 2-day delivery for Tmall supermarket, TV shopping, fresh food shopping, and more.

Top Logistics Service Providers in China

Nowadays, if you want to start an online dropshipping business, you must first evaluate the market demand for the products that you intend to sell. Now, we will share with you several recommendations on how to pick the best-selling products.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/11/19/85nDTehw6Q7htrF7SNJmHm8zk5zCF7.png"/></div>If we can determine the market demands based on some dataset, then we can effectively reduce the costs that would otherwise be spent on trials-and-errors. If we intend to sell a product, we must know the advertising costs in addition to the time costs from the preparation of product information to product promotion. If the preparation is not well made, you may not achieve much success even if you have worked very hard for one or two weeks. 1. Search video ads for popular products on Facebook The first recommendation is to find short video ads for popular products on Facebook. For instance, by entering “50% Off Free Shipping Video” in the search box, video ads for new products recorded in the recent half a year will be displayed. Generally, through the search, you can get an impression on what kinds of products (not necessarily a specific product) are most popular. From there, you can easily find the source of products by searching with keywords in the advertisements. 2. Find the most shared products on Pinterest. The second recommendation is to find the products that are most frequently shared on social networking platforms (such as Pinterest). If you want to sell to women, you can find popular products on some social network sites that support picture search. Generally, the more times the pictures are photoshopped, the better the products are sold. Especially for products for women, when you find the source of goods on such platforms, you can easily take some inspiration. Most women would like to look for desired products on such platforms. You can search the information of such products with a keyword. You can find the source of goods on different purchasing platforms according to the same type of products. 3. View popular products on 1688 The third recommendation is to view the products on 1688 and find the popular categories. On the official website of 1688, you will be informed of the volume sold within 30 days of a particular product. When we look for the products, these data will become one of the references for making decisions. 4. View the categories of the products listed on AliExpress Bestsellers You can refer to the categories of the products listed on AliExpress Bestsellers. AliExpress is an international version of Taobao. The products are mainly sold to Russia as well as various European and American countries. You can find the most recent half-a-year transaction data for each product on AliExpress, through which you can learn about the specific country where the largest quantities of the product category are sold. You can use the information to help choose target markets for your marketing campaign. 5. Refer to the list of Top 500 stores on Shopify Alternatively, we can also refer to the store data disclosed by Shopify. For example, we can check out the Top 500 Shopify stores at Shopistores , and learn about the best-selling products based on these data. This is certainly one of the most accurate references when it comes to product searching for a dropshipping businessThe above 5 recommendations will increase your change of finding the winning items. If you still do not know how to effectively pick products , you can consult your dedicated BuckyDrop account manager or use our sourcing services for further assistance.

5 Tips on How to Find Bestselling Niche Products for Dropshipping Business

Not all customers are dispute makers right from the beginning. Instead, disputes arise from distrust caused by unaddressed problems occurring during the service, which can lead to problems from negative comments, complaints, and even emotional rants on the social network. All these could severely damage the image and reputation of your store.After-sales problems that are likely to cause disputes include, inconsistency between what’s received and promised, or non-delivery.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/11/19/iWQE8nyyawa56z3CJ8YMCNtWym5XMw.png"/></div>To make the long story short, here are some tips that may help you effectively avoid and address disputes:◆Inconsistencies between what’s received and promised<ol><li>Make your product description authentic and complete</li></ol>Descriptions on your product page must be fact-based, complete, and detailed! It is these elements of information that shape consumers’ expectation about the actual product and stimulate their desire to purchase.For instance, it is advisable to provide size charts for clothing and footwear. For electronics, it is also desirable to highlight the details and key points in the users’ manual and remarks to prevent any dispute out of damaged products due to inappropriate use.Other information that may easily cause disputes, such as shipping methods, shippable regions, expected shipping times, customs clearance and tax levies, as well as refund policies (attribution of responsibilities and expenses incurred), should also be described in detail.Information about product defects and flaws should not be concealed either.<ol><li>Stringent quality control</li></ol>As the saying goes, product quality is the lifeline of sales. Prior to product shipping, a seller must check whether the product’s appearance is in a good condition, whether it functions normally, whether the spare parts are provided in full, and whether the external packaging can tolerate pressure and impact upon dropping at any point during the shipment. But most importantly, do not ship the wrong product!When quality issues occur, you should immediately contact the manufacturer or upstream supplier for replacement. In foreign trades, shipping costs incurred from product return are extremely high.◆ Non-deliveryThe shipping process is extremely hard to control due to the complexity of international logistics. Delays resulting from customs clearance inspections or even confiscations, as well as delayed delivery or even lost parcels, are often inevitable. Buyers who fail to receive their products or update their shipment information are undoubtedly left very anxious. Once a buyer raise an after-sales dispute associated with non-delivery, the lack of supporting logistics information would cause hurdles for the seller in the subsequent proof-gathering process. Thus:1.Selecting reliable logistics providers is crucial2.Depending on factors like regions, shipping companies, shipping cycles, and product types, it is imperative to calculate the risks and costs associated with a transaction and select the appropriate logistics providers. We suggest you select well-established, guaranteed logistics brands to protect your interest as much as possible.3.Effective communicationTo provide considerate services, you need to: Notify the buyer promptly and explain the causes in case of delayed delivery to gain his or her understanding;Track the shipment status of buyer’s parcel and send a “pick up” notification when the parcel is still deposited at the post office;Timely notify the buyer if the parcel is seized by the customs due to unpaid duties, stating that you have highlighted the buyers’ taxpaying obligations in the product description. Where conditions permit, you can also offer to share part of the customer’s taxes, which can not only prevent product return, but also make the buyer aware of your sincerity.◆ If disputes do occur, what should you do?<ol><li>Put yourself in the buyer’s shoes No one wants to see things ending up like this. Therefore, a seller should consider things by standing in buyer’s shoes, and it is unwise to constantly shirk your own responsibilities. In the meantime, take measures to reduce the buyer’s losses within a tolerable range. In the long term, the advantages of such measures would eventually outweigh their disadvantages.</li><li>Prompt responses Do not ignore the buyer’s problems or complaints. Engage them via friendly discussions and offer appropriate solutions. Try to display “an impeccable attitude even though the product is not 100% perfect”.</li><li>Preserve evidence Valid information generated in transactions should be kept. When disputes arise, such information could not only be used as a proof in the evidence-producing process, but also provided to third-parties for arbitration. With considerate services provided throughout all stages of transaction, it would not be a dream to earn great word-of-mouth, encourage stable customer returns, and even cultivate diehard fans.</li></ol>

How to effectively avoid and address disputes?

The largest pain point for entrepreneurs who start their businesses from scratch is cost. Dropshipping, as a business model, has been broadly accepted due to its low capital requirements and ease to start, as well as the removal of geographical restrictions. Then, how much do you need to actually invest if you want to establish a store on BuckyDrop (BD), and how much profit can you get from it? To answer this, we break down our thoughts and present them as follows.<ol><li>Input cost on BD – fixed cost</li></ol>BD offers three plans with transparent pricing.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/11/19/xQQefMXCz83szmzRRY7CdTtREYReB6.png"/></div>The detailed expenses can be illustrated in the following example:<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/11/19/GeMMwmmQkrDnzjmGtwXTwxHNNnQxFt.png"/></div>2. Advertising and marketing – floating costFor a new store that intends to boost its sales volumes and profitability, a strong customer base and good reputation are indispensable. On top of the most fundamental practice of good quality control, appropriate marketing efforts also help a lot. For example, engaging KOLs in online campaigns on high traffic platforms such as TW, FB, and IG can effectively attract customers, thereby increasing your conversion rate.If you want to hire a professional marketing company, it is advisable that you start with a new item with zero sales and require the company to provide successful cases entailing similar features or keywords. On the one hand, this will allow you to learn about the budget of these cases, and on the other hand, to gain an insight into the marketing approaches they utilize and post-marketing performances in relation to UV, PV, and ROI.How to make a smart choice in case you want to find a BBS celebrity to “endorse” your product (through recommendations or reposting)? The data you should refer to include those on the number of followers and the number of interactions generated per push message (that is, the total number of likes, comments and reposts) as these are the determining factors that directly affect page views. Additionally, you can also choose verified KOLs who are broadly recognized and influential in the industry.Partnerships can also be sought, for example, using social media platforms to circulate articles and push videos, offline event stations, livestreaming, product trials and surveys, as well as product endorsements and celebrity branding. Such cooperation can gradually gain greater depth with the increase of budget over time.In short, you should develop your marketing plans based on your actual conditions.For new stores (e.g., Pandora), an outcome-oriented principle should be observed. It is not advisable to invest lavishly in branding because there isn’t enough traffic to begin with. Rather, money should be spent on FB advertising for more immediate effect or Google advertising for better long-term outcomes. Hence, Internet celebrity endorsement is not recommended. It is best to first “test the waters” before retracing the steps and adjusting your channels based on the actual outcomes. 3. Forecasting return on investment (ROI)For stores that already have a fixed amount of traffic, a series of advertising services can be implemented. In this regard, marketing via Internet celebrities is preferred (due to the greater benefits received by stores with sound branding and stable traffic).<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/11/19/Ztr22Ex8kCPfSzHAj5EQcWeMw4TZKj.png"/></div>With all that said, what should we expect in real case scenarios? Let us find out through an example.Note: Advertising budget should be decided by clients at their own discretions. The following table should serve only as an example.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/11/19/yacTs3a7wBZcYGiG5tcd6Gf3XhK4yc.png"/></div><div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/11/19/wJAFZt4pf7t4Xbsx8Z8QbiPpzxiiCn.png"/></div>Have you got a clearer mind? To propel your little-known new store into the break-even point and eventually generate profits, patience and boldness are required. With professional assistance from BuckyDrop, the wait towards your first profit will be accelerated!

Shared by dropship agent: Dropshipping explained!

<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/11/19/aJawtWnEpYke3ERa4kkPpa4dPNDK5e.png"/></div>There are so many products on the market. Which one should you choose? It is important to select an appealing product when you start a business. For owners of mid-size and small stores, we suggest that you make a plan with a clear goal. There are several questions that you need to figure out. What is your target market? What separates your product from the other products of the same category? What is your profit margin? How to make your business stand out in a crowd of competitors? Let’s answer all the questions and find a profitable product!Many new store owners are still having trouble understanding and selecting their products. Before you select a target market, targeted data collection and market research are essential. It does not matter if you have a sales plan or not. First, when you already have a product that you are familiar with or when you have a competitive advantage with a supply chain, you need to find an entry point for the product. Secondly, search and do research on the keywords of the product selection. Enter the market and learn about the market. You need to discover a unique feature that is appealing to customers for your product after selecting a product category and analyzing the data. It is important that your product does not share similar tags with other products in the same category. This is how you make your product stand out in a crowded market.Also, it is beneficial to expand the market and sell popular products or niche products. For store owners with low startup funding, you can choose a fast-selling product with short-lived popularity, such as celebrity merchandise products and internet-famous products. You may be able to gain huge profits from those low-cost products if you can sell them to targeted customers. If you can find a niche product with a high profit margin and a limited selection in the category, you should launch the product when the time is right. Your niche product may be able to drive more traffic to your store as long as the product is unique and rare.Lastly, you need to also pay attention to the weight and volume of the product you want to purchase. Logistics restrictions and copyright infringement problems are also important. We will talk about copyright infringement problems in the next article.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/11/19/GN7KDH6GBRG48W7sJp4N7S8jBy8m6z.png"/></div>After you open a store, finding a profitable product should be your first step. You also need to adapt to a rapidly changing market by following the trend when selecting products. A store that can drive traffic to it constantly must have a way to find profitable products that are trending.

How to Find a Profitable Product to Sell?

Drop shipping is a supply chain management method in which the retailer does not keep goods in stock but instead transfers the customer orders and shipment details to either the manufacturer, another retailer, or a wholesaler, who then ships the goods directly to the customer. As in retail business, the majority of retailers make their profit on the difference between the wholesale and retail price, but some retailers earn an agreed percentage of the sales in commission, paid by the wholesaler to the retailer. The information above is from Wikipedia. Briefly speaking, a dropshipping retailer is a retailer who makes his profit on the difference between the wholesale and retail price.Dropshipping is the most popular low-risk e-commerce business model at the moment. You can start a dropshipping business with a low startup cost, but you will be surprised by how high the profit can be. It is the perfect model for people who just started their e-commerce business. Also, you can easily see the advantages of dropshipping when comparing it with the traditional business model.First, the startup cost for dropshipping is low and you do not need an inventory.You do not need a physical retail store for dropshipping, so you do not need a lot of money to source products or prepare a physical inventory. Also, you do not need to worry about inventory management since there is no physical inventory. In other words, you can launch your store fast with a low startup cost, and it is perfect for people who want to start their own e-commerce business.Secondly, dropshipping is easy to manage and you can do it wherever you are.A dropping shipping retailer is a retailer who transfers customer orders and shipment details to suppliers. You do not need to pack the product, ship the parcel, or worry about the logistics after a customer places an order. During the transaction procedure, you need to import product pictures and descriptions to your store, price your products, and provide tracking information to your customers. After everything is done, you can just collect your money. Since there is no physical store or warehouse, you just need a computer and the internet connection to manage your store anytime, anywhere.Lastly, you can choose from a wide selection of products and enjoy high average transaction value.When there is no inventory pressure, you just need to find a corresponding supplier after a customer places an order. Also, you do not need to put too much effort into the order processing, so you will have more time and money to expand your business. Most of BuckyDrop’s products are provided by suppliers in China, so the product cost will be lower, and the average transaction value will be higher. This is why you can enjoy higher profits.<div class="media-wrap image-wrap"><img src="http://bbs.buckydrop.com/assets/files/2019-09-18/1568792828-510805-4.png"/></div>In conclusion, dropshipping is perfect for sellers who want a low startup cost and start their business fast. You can invest more time in your product and marketing. It is an attractive business model for sellers who are also entrepreneurs.

What is dropshipping and how does it work?

For a store owner, selecting a profitable product should be the first thing to do after opening a store. However, please make sure that you can avoid copyright infringement. In this article, we will talk about every seller’s worst nightmare, copyright infringement. <div class="media-wrap image-wrap"><img src="http://bbs.buckydrop.com/assets/files/2019-09-18/1568792883-816472-5.png"/></div> If there is a copyright strike, your product will be taken down and your store may also be shut down. It will be the saddest thing ever if it took you days to find this product. You will lose money before making any profit. It is important to learn about the patent before searching for a profitable product.The appearance, style, and brand of a product can all be affected by copyright issues. If you have already selected a product to sell, you need to rule out all the possible problems. First, you need to check the patent using a reliable patent database. Patents are territorial rights. In general, the exclusive rights are only acceptable in the country or region in which a patent has been filed and granted, in accordance with the law of that country or region. Also, due to language differences and cultural differences, the patent may be interpreted in different ways. Based on your product’s country of origin, it is important to find the correct patent database when checking for possible copyright infringement.Here are the links to the patent databases of some countries. Most copyright-related questions will be answered by those databases in a more professional and more detailed way. You can search the database using product keywords, appearance descriptions, and brand naming. Compare and analyze if a product is associated with copyright infringement and how much the issue will impact your product selection. If the product you select is very similar to a patented product, you need to learn about the patent and apply for your own patent, so you will not be bothered by copyright issues. Just like patents, patent protection is also territorial, the patent can only be enforced in the country where the patent is granted. The patent cannot be enforced if the product is sold in a country where the product is not patented. Also, the protection is granted for a limited period, generally 1 to 3 years from the filing date of the application. The length may be different for different countries.<div class="media-wrap image-wrap"><img src="https://img1.superbuy.com/images/p/2019/11/19/BSNNDJZtmRTKD77mHh83hAMKJ7z8TY.png"/></div>When a store is developing, it is important to build and protect your own brand. Please do not forget to pay attention to copyright issues when selecting your product. This is the foundation of your business.WIPO: <a href="http://www.wipo.int/portal/en/" target="_blank">http://www.wipo.int/portal/en/</a> USPTO: <a href="http://www.uspto.gov/patent" target="_blank">http://www.uspto.gov/patent</a> EPO: <a href="http://www.epo.org/" target="_blank">http://www.epo.org/</a> JPO: <a href="http://www.jpo.go.jp/" target="_blank">http://www.jpo.go.jp/</a> KIPO: <a href="http://www.kipo.go.kr/kpo/eng/" target="_blank">http://www.kipo.go.kr/kpo/eng/</a> SIPO: <a href="http://www.sipo.gov.cn/" target="_blank">http://www.sipo.gov.cn/</a> DE: <a href="http://www.dpma.de/" target="_blank">http://www.dpma.de/</a> OHIM: <a href="https://oami.europa.eu/ohimportal/en/" target="_blank">https://oami.europa.eu/ohimportal/en/</a> AU: <a href="http://www.ipaustralia.gov.au/" target="_blank">http://www.ipaustralia.gov.au/</a> CA: <a href="http://www.ic.gc.ca/eic/site/cipointernet-internetopic.nsf/eng/home" target="_blank">http://www.ic.gc.ca/eic/site/cipointernet-internetopic.nsf/eng/home</a> UK: <a href="https://www.gov.uk/government/organisations/intellectual-property-office" target="_blank">https://www.gov.uk/government/organisations/intellectual-property-office</a> NZ: <a href="http://www.iponz.govt.nz/cms" target="_blank">http://www.iponz.govt.nz/cms</a>

How to avoid copyright infringement when selecting your product?

On-site SEO is an important puzzle piece in website promotion.The goal of SEO is to improve the SERP ranking of your store/website, attract views and clicks, as well as increase the affinity and brand awareness of the store/website so as to acquire more natural traffic. Nevertheless, the focus and process of SEO should be based on the store itself.<div class="media-wrap image-wrap align-start" style="text-align:start;"><img src="http://bbs.buckydrop.com/assets/files/2019-09-25/1569396880-415661-1.png"/></div>So where should you start? This is the complete on-site SEO guide:1. Site structure—helps steer search results to your website2. Keyword research—investigates the statistics of most-searched keywords3. Page optimizations—prolong the website’s user retention time4. Google/Bing Webmaster Tools— improve the performance of the webpage you submitted in search results5. Content—bring a steady stream of traffic6. User experience—ensure that every detail entails a comfortable browsing experience7. Reputation building—improve brand influence and reach out to more potential customers8. Rich Snippets—make the website more attractive9. Links building—improve the weight of your website with high-quality inbound links10. SEO-Friendly Apps—improve your store’s SERP ranking<div class="media-wrap image-wrap align-start" style="text-align:start;"><img src="http://bbs.buckydrop.com/assets/files/2019-09-25/1569396902-706472-2.png"/></div>The first three steps are easier to achieve, so we will expound them here:1. When optimizing the site structure, you need to keep it simple. A clear and simple website structure can not only help search engines understand your website but also introduce your website to users, leading them to quickly find or be attracted by the things they want. Also, keep the website hierarchy simple to ensure that the page the users will be redirected to will not cost too much of their patience. In one word, do not let the visitors get lost in your store~2.The ideas of the research and selection of keywords are similar. Selecting keywords that can attract clicks while confirming the store’s promotion content can boost the traffic volume.3.Page optimization can be regarded as the construction and embellishment of the store’s theme that brings a great impact on the users’ browsing experience. The construction method of the page frame, content push, product placement, etc. can all improve users’ instant retention rate to some extent.

Follow this on-site SEO checklist

Whether the shipping arrangement is reasonable or not has a great impact on the delivery speed, cost and benefit. Therefore, BuckyDrop has put together the following list of international shipping lines with a brief introduction to the shipping features. BuckyDrop hopes store owners can find out the best shipping route for different situations and different products.<div class="media-wrap image-wrap align-start" style="text-align:start;"><img src="http://bbs.buckydrop.com/assets/files/2019-09-25/1569397087-468370-3.png"/></div>Please check this link for more details <a href="https://www.buckydrop.com/en/help/?level=1&amp;id=3#132" target="_blank">https://www.buckydrop.com/en/help/?level=1&amp;amp;id=3#132</a>

Analysis of 40 international logistics line

1.Check products disputes on a daily basis and respond promptly The requirements of different platforms on dispute response timeliness may vary; however, it is your responsibility toward your store and users to check on products disputes on a daily basis and respond promptly.<ol><li>Handle disputes in a reasonable manner Where a buyer puts forward any unreasonable demand, explain the situation patiently and seek a fair solution rather than responding to the demand rigidly.</li></ol>3.Logistics disputes International logistics is complex and time-consuming. Various problems in the shipping process may lead to a dispute. In case of a logistics dispute, contact the buyer in the first place, understand the details and explain the cause in detail. Generally, the buyer will understand. When selecting the delivery route, the seller should consider various factors that affect the logistics timeliness and safety. In addition, the seller should promptly follow up the logistics situation of the parcel, and inform the buyer in time. This tip can substantially prevent logistics disputes.<div class="media-wrap image-wrap"><img src="http://bbs.buckydrop.com/assets/files/2019-09-25/1569397827-84019-4.png"/></div>4.Product disputes Product disputes are generally caused by SNAD (Significantly Not as Described) and quality defects. SNAD: Firstly, seller should check whether the products information, including the name, pictures, size, packaging and colors, is exaggerated. Where a product has multiple color and model options, check whether the shipped one is what ordered by the buyer. Free size and random delivery must be clearly explained in product description. How to handle a product dispute? Reconcile the conflict and pacify the buyer. If the seller is responsible for the case, he should apologize to the buyer immediately and resort to remedies. Generally, friendly communication, sincere apology and remedies such as partial refund or free gifts will help gain forgiveness from the buyer. Remember, customers are god. Product damage: During international logistics, products are prone to damage. Therefore, protective packaging before delivery is necessary for vulnerable products. In addition, the seller can choose value-insured transportation or professional logistics route, and remind the buyer to open the parcel and check the product before signing. Where the buyer still receives a damaged product unfortunately, the seller should communicate with the buyer sincerely and make compensation such as refunding or re-shipping (choose whichever costs less). After you solve the dispute properly, the buyer will think highly of your service. Therefore, you may invite the buyer to share the shopping experience, which may improve the reputation of the store. <div class="media-wrap image-wrap"><img src="http://bbs.buckydrop.com/assets/files/2019-09-25/1569398109-669691-5.png"/></div> Product and quality defects: Product flaws/defects or the buyer&#x27;s questions on product functions can be solved before sales. The seller should carefully check the product. On one hand, the seller should select high-quality products and use them if possible. On the other hand, the seller should carefully check the product and take photos of it before shipping. By doing these, the seller can reassure the buyer and win trust. Currently, many dropshipping products are manufactured in China with user manuals and accessories written for Chinese buyers. Therefore, the seller should introduce the product pro-actively to the buyer or provide relevant introduction materials in the product description page, and remind the buyer to contact the seller immediately in case of any question in use. Product shortage/missing: Quantity discrepancy is generally caused by a missing shipment or that the parcel is opened or detained by customs in the shipping process. If a missing shipment is confirmed, apologize to the buyer immediately and provide a solution. If a parcel is opened or detained by customs, it is time-consuming or difficult to check the situation. In this case, photos of the parcel and products in it taken by the seller and packaging video indicating information such as the parcel weight can help prevent the dispute from escalating. In case of OOS, failing to communicate with the buyer, ask if the buyer can wait for an inventory transfer, or delivering a different product without the buyer&#x27;s consent are the worst things to do. Generally, customers will understand OSS and agree to wait. Do not deceive customers and delay shipping.<div class="media-wrap image-wrap"><img src="http://bbs.buckydrop.com/assets/files/2019-09-25/1569398132-229088-6.png"/></div> In short, the seller should remain patient, use a peaceful language, show empathy and sooth the buyer during communication, provide a clear solution and compensation conditions in a timely manner, and seek the buyer&#x27;s definite reply. By doing the above-mentioned, you will be able to solve disputes properly and even improve your reputation.

Suggestions about solving products disputes

Are you starting your own e-commerce business? Do you want to increase your brand awareness and draw more customers to your store? You need to build your social media marketing strategy. I am here to help if you do not own any social media business account yet. <div class="media-wrap image-wrap"><img src="http://bbs.buckydrop.com/assets/files/2019-09-29/1569747608-573232-1.png"/></div> It may be hard for you to start a new business page on Facebook because you do not know what to do. Usually, people will not interact with a brand that they cannot recognize even if your post helpful, entertaining, or practical information on your page. So, how to make your page more appealing? <div class="media-wrap image-wrap"><img src="http://bbs.buckydrop.com/assets/files/2019-09-29/1569747626-864199-2.png"/></div> Step 1: Create a Passion Page Related to Human Emotions Usually, people are not interested in interacting with a business account when they cannot recognize the brand. However, if your page has something that people can relate to, you will be surprised by how much traffic the content will draw. For a passion page, your theme must have something in common with the general audience, so people will interact with the topic and they will not feel that you create the page only for your business.Step 2: Share Content to Your Passion Page and Promote Popular Posts You should share more interesting posts on your page as your follower total increase. Your followers will be more royal to your page when they get used to interacting with your passion page. At this point, you can intentionally post some blogs of your store on the passion page. Don’t forget to include your brand information in the post. However, remember not to overpromote your brand. You should still be posting content your followers enjoy while advertising your brand. This is how you properly draw traffic to your brand site. When more and more people visit your website, your brand awareness will increase naturally. If the traffic data of your website is improving, you can then promote your brand by making posts on your passion page. Congratulations, you have successfully created an active business page, and the next thing you need to do is convert the traffic into sales! I think everyone is familiar with Twitter, but do you know what you should avoid when creating a business account on Twitter? <div class="media-wrap image-wrap"><img src="http://bbs.buckydrop.com/assets/files/2019-09-29/1569747642-207919-3.png"/></div> 1. Don’t focus too much on promoting your products. As a business owner, you should use social media to promote your brand. If your business account is filled up with advertisements of your products, your followers may be annoyed, and your posts may be considered as spams. It is important for you to utilize the soft sell method and the Pareto Principle. In other words, 80% of your posts should be attractive to the users, and you can use the rest for promotion. 2. Don’t rely too much on tags. Your account can be banned if you abuse the tag system. You should create some unique tags that can connect your posts. Viewers prefer content that is close to people’s real life. Besides interesting product content, you should post some photos of your staff, company event information, or videos of birthday parties. This is how your followers will know that your business account is not operated by emotionless robots. 3. Remember to reply to the comments and never ignore the bad reviews. Swallow your pride and face the bad reviews. Ignoring or deleting bad reviews is just not wise. Reply to the bad reviews or bad comments in a polity but humorous way, so you can keep your comment section friendly and relaxing. Trust me, you don’t want to be the one who put your brand marketing team in trouble. We all know that YouTube is the largest video site in the world. You can use Google+ to create a business account that can be managed by multiple people easily. After you create your own channel, you will be able to upload and manage your videos. 16:9 is the aspect ratio we recommend. It will help you avoid black bars on the sides of your video. Here are some important things that a channel manager should know: <div class="media-wrap image-wrap"><img src="http://bbs.buckydrop.com/assets/files/2019-09-29/1569747671-564862-4.png"/></div> 1. Keep your titles within 100 characters (including spaces). Your title should be simple but clear. Summarize your content in a sentence and add keywords in your titles. 2. Only the first three rows of your description will be displayed. The rest of your description will remain hidden by default. You should tell everyone what your video is about in the first three rows. For the hidden part, you can list the links to your chancel, your website, and your blog, so the viewers can click the links to learn more about your brand and products. 3. Tags are the keywords you enter when you search for a video. By adding appropriate tags, more viewers will be able to see your video. As a real-time sharing platform, name, avatar, and biography will be the business card for your business account on Instagram. Within 150 words, you need to tell the visitors who you are and why you are different. Don’t forget to add an optimized link to your biography, so the visitors will become familiar with your domain name. Shortened URLs are not recommended because you will not be able to show the original meaning of your domain name. You can then promote your product through posts, Instagram Stories, and IGTV. If someone likes your photo, it is highly likely that he will send you a private message and ask you more about your product. Don’t forget to set up fast replies, so you can answer your customers as fast as possible. <div class="media-wrap image-wrap"><img src="http://bbs.buckydrop.com/assets/files/2019-09-29/1569747685-500009-5.png"/></div> Pinterest is the third largest social media platform in the world. There are plenty of middle-class users who are highly educated on Pinterest and they can usually afford your products. The share rate for Pinterest users is 100 times higher than Twitter users! Pins on Pinterest are very different from the posts on other photo-based platforms, so we will skip the Pins and tell you something unique: First, you can combine multiple photos in a single image and use the combined image to show your product or service in a better way. For example, if you are a custom socks manufacturer, you can create an image with various types of socks. By checking out your Pin, the viewers will know that you can manufacture all the socks on the image. When there are so many Pins on the page, you need to show your core information precisely and effectively. Also, you can make a great first impression by adding a logo to your product packaging or leaving a watermark on your image.How to Use Popular Pins as Example: 1. Please go to pinterest.com/categories/popular/ and find the Pins that are related to your topic. 2. Go to repinned.net and find the most saved Pins by topic. 3. Search for your topic on Pinterest. Usually, the first Pins that appear will be the popular Pins of your topic. 4. Use the popular Pins as an example and make your own Pins. <div class="media-wrap image-wrap"><img src="http://bbs.buckydrop.com/assets/files/2019-09-29/1569747713-727680-6.png"/></div> The Pins in the same category or under the same theme can be categorized to the same Board. This is a great way to make the theme of your Pins clearer, manage your Pins, and help the visitors to find the content they need. Also, don’t forget to monitor your Board constantly. If you notice that the Pins on your Board or Group Boards are rarely saved or repined by other users, you can delete them. Pins without good reviews will negatively impact your overall score.Next, we will tell you how to increase followers on social media. Please stay tuned!

How to create an appealing social media account for your business?

The concept of a hot product is very general. A hot product does not refer to a single product or a certain group of products. If you want to know what products are trending, you can go to major e-commerce markets to investigate. However, each market has its own target customers and target seasons, the results will be different. It is true that there are hot products in each category. The hot products be the new products for the current season, the fast-selling products from a shopping event, or the daily essentials. So, how do we find hot products that are profitable and can be sold fast?<div class="media-wrap image-wrap"><img src="http://bbs.buckydrop.com/assets/files/2019-10-28/1572255693-908015-1.png"/></div>First, market research is essential. You can view the three major categories, including the best sellers ranking, the search ranking and the transaction volume ranking, by searching using keywords.<ol><li>Best Sellers Ranking: You can find hot products on the e-commerce platform using the best sellers ranking. You can then select the top-ranked products to sell based on your actual situation. Such products will usually draw more attention from the customers and help you increase your sales.</li><li>Search Ranking: You can learn about the popular keywords of the week under the corresponding hot product category. Click on the hot product category you want to learn more about, and the relevant data will be displayed. With this function, you can effectively optimize the keywords for your product, so your product will a top-ranked product in the ranking.</li></ol>3.Transaction Volume Ranking: It is separated into product category ranking, brand ranking and industry ranking. Note: Taobao.com is a large online retailer and a large business circle in the Asia-Pacific region and Amazon is dominant overseas. The data of the best sellers from the two websites mentioned above is usually a better reference than the data from the other websites. <div class="media-wrap image-wrap"><img src="http://bbs.buckydrop.com/assets/files/2019-10-28/1572255709-297899-2.png"/></div>On the other hand, if you have not found a good supplier yet, BuckyDrop is perfect for you! With BuckyDrop, you can import products from China’s major e-commerce platforms, such as Taobao, Tmall, JD and 1688. There are thousands of reasonably-priced quality products and over a hundred categories for you to select from. Try BuckyDrop if you do not want to spend too much time on comparing the prices and searching for a good supplier.

How to find a popular product?

In the cross-border e-commerce industry, many people choose to do dropshipping because there is no financial or inventory pressure. Also, dropshipping is easy to operate and you do not need to prepare a physical inventory. It is flexible and easy to manage. Dropshipping is a popular business model among the cross-border e-commerce business owners. When sellers are trying to start their cross-border e-commerce business, dropshipping is highly recommended because they do not need to worry about the shipping and the inventory, especially for those who want to save time, energy, and money. Dropshipping will also somewhat lower their chance of encountering various risks when they just start their own cross-border e-commerce business.<div class="media-wrap image-wrap"><img src="http://bbs.buckydrop.com/assets/files/2019-10-28/1572255881-10838-4.png"/></div> If an individual seller wants to start their business using dropshipping, usually, he will open his own online store with BuckyDrop. He will decorate his store, import the products into the store, price his products, and calculate the profit. If the supplier&#x27;s inventory or price information is updated, the update will also be synchronized to the store. For a new store, you can purchase the product from the supplier after a customer places an order, and then the supplier will ship the product to the customer directly. In other words, dropshipping is the easiest and the safest way to operate your business.<div class="media-wrap image-wrap"><img src="http://bbs.buckydrop.com/assets/files/2019-10-28/1572255895-276437-5.png"/></div> Although all beginnings are difficult, if you can find the right direction, you will be able to make progress at a steady rate. The three most important things for dropshipping are selecting your product, advertising your store, and designing and optimizing your landing page. First, you need to find a profitable product. After that, you need to maximize the potential of your product through advertisements. You can optimize your landing page while selecting your product and advertising your store or after everything is done. The three points are explained in BuckyDrop’s articles about “How to Select Your Product”, “Public Promotion”, and “Website Optimization”. This article focuses on emphasizing the importance of a well-organized plan for store managers who just started dropshipping.

How do individual sellers start dropshipping?

DIY products are customized products such as personalized and handmade products. I will go straight to the point and talk about the advantages of the DIY products. <div class="media-wrap image-wrap"><img src="http://bbs.buckydrop.com/assets/files/2019-10-30/1572399656-308017-1.png"/></div> As the name indicates, DIY means “Do it yourself”. Customization is getting more and more popular recently. When compared to normal products, DIY products are appealing to customers who are interested in their unique designs. Also, DIY products are interesting. Customers will be able to create and design their own products however they want. When people are tired of the identical products in the market and want something special, the idea of &quot;do it yourself&quot; will appear in their mind. <div class="media-wrap image-wrap"><img src="http://bbs.buckydrop.com/assets/files/2019-10-30/1572399673-469378-2.png"/></div>At first, people started to make their own products because they wanted to save money and efforts. Instead of letting others or letting the machines do the job, they decided to do it by themselves. As the products produced by the industries are getting better every day, craftsmanship is no longer important. However, DIY products are relatively simple, and people can make those products without spending too much time while enjoying the process. This is the why DIY products have the advantage in the market.

What are DIY products and what are the advantages of them?

When the most-followed brands make a post on their social media accounts, the followers will be insanely active in the comment section. However, the situation may be completely different for you and you may feel a bit depressed. For a new store owner, you should take things slow and find the outbound marketing strategy that fits your product the most. This is how you increase your followers.<div class="media-wrap image-wrap"><img src="http://bbs.buckydrop.com/assets/files/2019-10-31/1572489599-914804-1.png"/></div>First, let’s talk about the strategy that everyone knows, advertising. Relying on advertisements solely is the worst strategy you can think of. Advertising your product in various ways is expensive and the traffic conversion rate will be unstable. You can barely find any active followers through advertising. For that reason, if you want to increase your followers on social media websites like Facebook, YouTube, Twitter, Instagram, and Reddit, we suggest that you interact with the users first before promoting your product.<div class="media-wrap image-wrap"><img src="http://bbs.buckydrop.com/assets/files/2019-10-31/1572489621-444863-2.png"/></div>Facebook and Twitter: You can link your Facebook and Twitter accounts to manage them together. First, you should decorate and optimize your official accounts. While increasing your followers, you should do some market research for your new product. Also, events like giving out free samples or prize draws will draw more traffic to your pages. After everything is done, you can try to increase your referral traffic. Strategies like post boosting and putting advertisements on your pages are recommended. The process is slow but relatively stable and reliable. We suggest that you start doing it now!YouTube: If you want to increase your followers on YouTube, you will have to cooperate with professional vloggers or famous YouTubers. That way, your video quality will not drop, and you will be able to promote your product. When posting a video, you can leave promotional events or the link to your product or your store in the description. The viewers that are interested in your product will go to your website after seeing the links. Don’t forget to create an elastic budget. No matter if it is a long-term or short-term cooperation, you will be able to increase your profits, however, you need to find the right person to work with.Instagram: Instagram is a social media service dedicated to photo and short video sharing. The quality of your promotion images is important, and you need to be able to plan your advertisements. Use the live stream or the short video function wisely, so your followers will know how good your product is!Reddit: Reddit is an American social news aggregation, web content rating, and discussion website. Among various subreddits, you need to subscribe to the ones that are related to your product. Also, it is important to monitor the users and topics that are highly active every day. Find what the potential customers are interested in and create your own subreddit. People love discussing things on Reddit and you should use the chance to plan more interactive content.<div class="media-wrap image-wrap"><img src="http://bbs.buckydrop.com/assets/files/2019-10-31/1572489656-537354-3.png"/></div>It will take you a lot of time and effort to increase your social media followers. If you have a group of loyal followers, you will not believe how many benefits they can bring you. Obtaining a group of loyal followers is your ultimate goal in social media marketing.

How to Increase Your Social Media Followers

<ol><li>How to Track International Parcels</li></ol>No matter if you are a seller or a buyer, you can use the online tool to retrieve the tracking information and monitor your parcel. Please refer to the table below for a list of online logistics tracking platforms and the phone numbers of the logistics providers: For details, please refer to the contact information on the local post office’s website Use this website to find the local tracking number Other European small packets<ol><li>What to do if my parcel is delayed?</li></ol>First, we need to understand that “Delivered” is a term used by EMS. However, it does not mean that the parcel is delivered to the recipient. It means that the parcel is delivered to the recipient’s mailbox or someone that is authorized to sign the parcel. In other words, when the tracking information shows that a parcel is “delivered”, it means the mail or the parcel has been delivered to the shipping address.Usually, if the tracking information shows that a parcel is “Not Delivered”, it means the parcel has been delayed. In most cases, the parcel has already arrived at the destination, but the courier fails to deliver the parcel to the recipient for various reasons. Here is a list of possible reasons for delayed parcels:<ol><li>The parcel has already arrived at the post office that is responsible for the delivery. However, the parcel is not delivered to the recipient for reasons like the recipient is unavailable. This is why the tracking information shows “Not Delivered”.</li><li>The name or address of the recipient is wrong or unknown.</li><li>The recipient requested a parcel delay.</li><li>The parcel is shipped to the wrong address. The parcel will be transferred to the correct delivery department and redelivered.</li><li>The parcel is declined by the recipient.</li><li>The address or the recipient does not exist.</li><li>The parcel is damaged, and it cannot be delivered.</li><li>The parcel contains prohibited or restricted products.</li><li>The parcel will be delivered after the payment is completed.</li><li>The parcel is unclaimed.</li><li>The parcel is delayed due to force majeure like an earthquake, a rainstorm, or a hurricane.</li><li>The recipient requested to pick up the parcel by himself.</li><li>The parcel is delayed due to statutory holidays.</li><li>The parcel is lost.</li><li>The parcel has expired.</li><li>The parcel needs to be transferred to a branch or be delivered in another way.</li><li>Sometimes, if the courier did not deliver the parcel or if the parcel did not contact the recipient, he will shirk his responsibility by using an excuse. Also, for a parcel that is “Not Delivered”, the post office will usually arrange another delivery on the next business day. The procedure will be repeated 3 times. The sender or the recipient can contact the post office for a solution during this period.</li></ol>

How to Track International Parcels and How to Handle Delayed Parcels

Before we talk about how to increase the repurchase rate of your store, we need to make two things clear:<ol><li>Use a strategy that fits your product. Who needs the product? How often do people purchase this product? You need to analyze the features of the product and the average repurchase rate of the product to find the answers to the two questions. For example, if your product is a machine part or printer paper, you can remind your users following a specific schedule based on how often the machine part or the printer paper needs to be replaced or refilled.</li><li>Thanks to Big Data, sellers now have a way to monitor the repurchase rate of their stores by analyzing the data.</li></ol>Here is how the repurchase rate is calculated: User Repurchase Rate = The number of users who purchase the product 2 times or more in a certain period / The total number of users who purchase the product<div class="media-wrap image-wrap"><img src="http://bbs.buckydrop.com/assets/files/2019-11-05/1572925654-911300-1.png"/></div>How do you lay the foundation for the repurchases when processing the orders placed by your clients? You should pay more attention to your product and your service. For the product, you need to make sure that the quality of your product is good, and the orders are shipped in time. The product quality and shipping speed are essential to e-commerce business owners. They are two key factors that will affect the repurchase rate and the lifespan of your store. The customers who shop online can easily find a replacement in the market as they are just looking for the most cost-effective product. If you ignore any of the two key factors, you will lose customers and you will have to spend more money to recover. It is just not worth it. There are many ways to operate your stores, however, the development of your store still depends on how good your product is.<div class="media-wrap image-wrap"><img src="http://bbs.buckydrop.com/assets/files/2019-11-05/1572925674-31479-2.png"/></div>For the service, each seller has his own service standards. If you want to stand out among all the e-commerce business owners, you need to offer some unique services. When processing a customer’s order, you should pay more attention to the details. If you are the customer, what you may need when placing an order. Find the answer and optimize your service procedure. For example, you can show more details to the customer when inspecting the product. You can also include a gift in the parcel when packing or send out coupons to your customers from time to time. They are all effective ways of increasing the repurchase rate of your store.<div class="media-wrap image-wrap"><img src="http://bbs.buckydrop.com/assets/files/2019-11-05/1572925695-923412-3.png"/></div>Sellers all want to convert their marketing strategies into profit. You need to keep testing and adjusting to adapt to the changes in the market. Also, you need to figure out what products are trending and why are customers buying them. Analyze the data and use the result to effectively increase the repurchase rate of your store.

How to Increase the Repurchase Rate of Your Store

Before you start analyzing your data, you need to understand why data is important to you. The data can tell you what products your customers are interested in and how your store is doing. It will also tell you what product category your customers like the most. When you need help with product innovation and store management, the data will assist you in making a wise decision. By analyzing the data, you can find most of the answers to your business questions, including your seasonal revenue and the source of the traffic. The process of data analysis is just like the process of thinking. For that reason, we need to understand what data is and we also need to know how to analyze the data collected from your Shopify store.<div class="media-wrap image-wrap"><img src="http://bbs.buckydrop.com/assets/files/2019-11-05/1572925732-666892-4.png"/></div>First, you can use a convenient tool called Shopify Analytics to view the following information for free: total sales, conversion rate, average order value, source of traffic, and more. You can also export customized reports or reports like sales, sourcing, customers, activities, marketing, and finance.<div class="media-wrap image-wrap"><img src="http://bbs.buckydrop.com/assets/files/2019-11-05/1572925750-772696-5.png"/></div>In addition to Shopify Analytics, you can use Google Analytics, it is also a powerful tool. Google Analytics can show you real-time data like the number of people that are visiting your website and what they are viewing. It will also tell you the general information of your customers, including the number of people that visited your store during a certain period, how much time each visitor spends on each page, what the rebound rate is, your customers’ gender, age, and country, etc.<div class="media-wrap image-wrap"><img src="http://bbs.buckydrop.com/assets/files/2019-11-05/1572925762-987703-6.png"/></div>A good tool will save you some time, but a good analysis skill is always more important. Remember, you must use the result to make positive changes to your strategy. A lot of products are seasonal, so the “YOY (Year-Over-Year)” data is the basic in business condition analysis. Evaluate the financial performance of your business and compare it with the data from last year, so you will have a better idea of how your business is doing.<div class="media-wrap image-wrap"><img src="http://bbs.buckydrop.com/assets/files/2019-11-05/1572925789-299243-7.png"/></div>Shopify Analytics can also show you a sales ranking report. From this report, you can learn what the bestsellers are. If you have 1 to 3 products that sell much better than other products, it means that you should put more effort into advertising those products. When reading the Shopify reports, if you notice that a lot of visitors are visiting your store form certain offsite channels, you will know that those channels can draw stable traffic to your store in the long run, and it is time to promote your store using those channels.

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